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Documentation Index

Fetch the complete documentation index at: https://support.servicem8.com/llms.txt

Use this file to discover all available pages before exploring further.

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Job dots are another system of displaying information quickly.

Job dots are another system of displaying information quickly. At any time hovering over the dot will tell you what it means.

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The Blue Dot

The Blue Dot The blue dot indicates that the staff member you allocated the job to has not opened the job yet.

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The Red Dot

The Red Dot The red dot indicates that the job has recently moved back into the unscheduled list after being scheduled or allocated to a staff member without any outcome recorded. Hovering over the job will tell you whom the job was allocated to and the date it was allocated. The red dot essentially means that this job requires action, It either needs to be:
  • Re-allocated or scheduled if the job wasn’t completed.
  • Placed in a queue if the job requires parts, needs time before more work can continue, etc.
  • The status updated to “complete” if the job is done so it can be invoiced.

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The Yellow Dot

The Yellow Dot The yellow dot indicates that the job is either in a queue or has just left a queue. Hovering over the dot will tell you which queue the job is in and when it will leave that queue when it left that queue.
Last modified on February 10, 2026