ServiceM8 Help Center

Staff and security

How to change your staff avatar in the ServiceM8 app

Choose a ServiceM8 avatar or create a custom avatar from a photo in the ServiceM8 app.

Your staff avatar helps identify you throughout ServiceM8. Choose a standard icon or create a custom avatar from a selfie for the staff profile you’re signed in to.

Before you start

  • If you can’t see Change, update the ServiceM8 app and your device’s operating system to the latest available versions.
  • Connect to the internet to load, create and apply avatars.

Choose a ServiceM8 avatar

  1. Tap More, open your profile at the top of the screen, then tap Change below your avatar.

    Profile with the Change button below the current avatar outlined in red
  2. Under Standard, tap the icon you want, then tap the checkmark (Use Avatar).

    Standard icons in the Avatar Library, with the Use Avatar checkmark outlined in red

Your selected avatar is applied to your staff profile.

Create a custom avatar from a photo

  1. Open your profile, tap Change, then tap the wand button (Create Avatar) in the Avatar Library.

    Avatar Library with the Create Avatar wand button outlined in red
  2. Tap Take a Selfie and take your photo.

    Create Avatar screen with Take a Selfie outlined in red
  3. Check your photo, then tap Generate. To take another photo first, tap Retake Selfie.

  4. Drag the divider to compare your photo with the generated avatar. Tap the wand button (Regenerate) for another result, or tap the checkmark (Save) to apply it.

    Generated avatar with the comparison divider and Save checkmark outlined in red
  5. You return to Profile with your updated avatar. It is also saved under Your Avatars on this device.

    Profile displaying the saved custom avatar

Reuse a custom avatar

  1. Open your profile and tap Change.
  2. Scroll to Your Avatars and tap a saved avatar.
  3. Tap the checkmark (Use Avatar).

Your Avatars can also show your currently applied avatar from another device. Your other saved avatars remain on the device where you created them.

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