The staff member who sends an email or Network request isn’t always the person who needs to keep track of replies and updates. We’ve introduced an option for some key additional notifications to staff with certain administration and management roles within the account, for the following events:Documentation Index
Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
Use this file to discover all available pages before exploring further.
- Reply received from customer
- Online Booking received
- Network Update received
- Online Stripe payment received
In your Online Dashboard, go to Settings > Preferences
Click Notifications
Then tick the notification options you’d like to use
Click Save and you’re done!
You can review all notifications from the Dispatch Board and in the app — simply click or tap the bell icon


