With ServiceM8 app, staff can communicate with each other via iPhones, iPads and with dispatch staff via the dispatch board.
Specify a staff member to message
Click the drop-down arrow on the staff member you wish to send a message to
Send a message
Enter the staff members mobile / cell number if required (this will be remembered for future messages). Enter your message to the staff member and click Send.
Note: if the staff member doesn't have an active iPhone/iPad device with the ServiceM8 app installed, an SMS message will be sent to their mobile. If they do, the message will be sent directly via ServiceM8 using a push notification (no charge).