Skip to main content
This article will show you how to import materials and clients into your account using a CSV spreadsheet. You may not need to do this task if you have connected your ServiceM8 account to Xero, QuickBooks Online, or MYOB, as your items & clients are automatically imported from your accounting software as part of the connection process.

How to Import Materials/Items

Go to Account > Materials & Services Screenshot 2024-10-04 at 4.45.26 pm.png

In the top-right corner, click ‘Bulk Import’

Screenshot 2024-10-04 at 4.45.35 pm.png

Download and open the import spreadsheet template

Screenshot 2024-10-04 at 4.51.49 pm.png Replace the column headings in your materials/items spreadsheet with the headings from the template 4.png

Save the file, go back to ServiceM8, upload your file and click ‘Next’

Check that your file’s data has been mapped to the correct Material Fields, then click ‘Next’

6.png ServiceM8 will validate the file. Once it’s finished, click ‘Next’ to import 8.png

The materials/items will be imported

9.png

Once finished, you can search and add imported materials/items in a job card

10.png

How to Import Clients

Go to Clients, then click ‘Bulk Import’

Screenshot 2024-10-04 at 4.44.54 pm.png

Follow the same steps (above) as bulk importing Materials & Services.

Last modified on February 10, 2026