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If you have a Self-Serve Online Booking form set up through the Services add-on, it’s possible to accept either a deposit, or full pre-payment from your clients, as part of the online booking confirmation process. You will need to have activated the Stripe add-on and connected a Stripe account to your ServiceM8 account in order to accept payments this way (see here for how to setup a Stripe account through ServiceM8). Customers can pay by:
  • entering their credit or debit card details; or
  • if they use Apple Pay, Google Pay, or Microsoft Pay with the device they’re on, they will have the alternative option of paying this way:

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Setting up Online Payment

In your Service Manager, open the service for which you’d like to accept deposits or full pre-payment. In the ‘Service Details’ view, ensure ‘Show pricing in Online Booking page’ is checked. This will make the ‘Online Payment’ settings appear in the left-hand menu: In the ‘Online Payment’ view, you can set whether to Collect Deposit or Collect Full Payment: If you want to collect a deposit, you can choose to set a fixed amount, or collect a percentage of the total price: Click Publish and go through the Service Publishing wizard to publish or update your online booking page.
Last modified on February 10, 2026