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Documentation Index

Fetch the complete documentation index at: https://support.servicem8.com/llms.txt

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Have you set the reminder to send inside preferences?

Have you set the reminder to send inside preferences?

Did you turn on the badge or schedule the job within the reminder time-frame?

If the bookings is scheduled within the reminder time-frame an SMS or email will not be sent. If the badge is turned on within the reminder time-frame an SMS or email will not be sent.

Still having issues?

Submit a ticket to support and we will look into what might be causing the problem.
Last modified on March 3, 2026