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You can access and action voicemails in both the ServiceM8 Phone app, and the Inbox of the Online Dashboard:
  • App: in the Recent tab, voicemails will be visible in red — ‘Missed call with voicemail’. Tap the ‘i’ icon to open the Call Details view and listen to the recording or view its transcription.
  • Online: voicemails arrive in your ServiceM8 Inbox, where you can listen to the recording or view its transcription, then action.
Last modified on March 3, 2026