The Booking Confirmation automation allows you to send an email or SMS to customers to confirm their booking time as soon as you create the booking.
To use the Booking Confirmation automation, login to ServiceM8 online and go to Settings > Automations.
Find Booking Confirmation in the list of automations, and click the switch to enable it. Click edit if you would like to change the default settings. (If you don’t see Booking Confirmation in the list, click the “New Automation” button at the top right of the page, then choose “Booking Confirmation” from the list of available automation types).
Once the automation is set up, Booking Confirmations emails and SMS messages can be sent by scheduling a job from the job card.
Open a job card and click the “Schedule” button.
