How do I use the Customer Feedback add-on?

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This lesson will teach you how to use setup an email template with the special feedback link.

Go to Settings

Go to Settings

Click Email Templates

Click Email Templates

Click Add Email Template

Click Add Email Template

You can add the feedback link to an existing email template if you wish, in this case we will create a new email template just for feedback.

Set the templates name, subject and message. Enter the {feedback} field where you would like the field to appear.

Set the templates name, subject and message. Enter the {feedback} field where you would like the field to appear.

Once completed don't forget to click Save Changes.

 

That's it. You can now send this email template to your clients and start receiving feedback from your customers.

 That's it. You can now send this email template to your clients and start receiving feedback from your customers.
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