How to import external calendars


With the ServiceM8's Calendar Import Add-on allows you to import staff member available / busy time from an external calendar and show it on the dispatch board.

Here's how:

Go to Settings and click ServiceM8 Add-ons

Open your Google Calendar from computer

1. Click the Down arrow of the calendar you want to share

2. Click Share this Calendar

In Share this Calendar

1. Tick "Share this calendar with others" and make sure you also tick "Make this calendar public"

2. Click Save

Go to Calendar Details

1. Click the Down arrow of the calendar you want to share

2. Click Calendar settings

In Calendar Details

1. Click the ICAL button to show URL

2. Copy the ICAL URL or link

Now go back to your ServiceM8 online and click Settings > Staff

In Staff Members tab, select a staff member and click Edit

Click Options and paste the "ICAL" URL into Import Free/Busy Time from Calendar URL field, then click Save Changes.

Staff member's external calendar will show in the dispatch board

Times blocked out in a staff member’s external calendar will mark the staff member as “Busy” at that time in the dispatch board, and be taken into account by the new Booking Suggestions feature.

Note: Calendar and Staff Schedules update every 15 minutes after the import. Calendar syncs are 90 days forward, 30 days back.

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