The cost of accepting credit & debit card payments through ServiceM8 & Stripe is on a pay-as-you-go, per-transaction basis.
Transaction fees and payout speeds vary depending on the country in which your Stripe account is registered. The fees below were last updated in May 2024.
| Country | Stripe Fee | ServiceM8 Fee | Total Transaction Fee | Payout Speed |
|---|---|---|---|---|
| Australia* |
30 cents + 1.70% |
0.20% | 30 cents + 1.90% | 2 business days |
| Canada* |
30 cents + 2.90% |
0.20% |
30 cents + 3.10% |
3 business days |
| Ireland* | 25 cents + 1.50% | 0.20% |
25 cents + 1.70% | 3 business days |
| New Zealand* |
30 cents + 2.70% |
0.20% |
30 cents + 2.90% |
4 business days |
| United Kingdom* |
20 pence + 1.50% |
0.20% |
20 pence + 1.70% | 3 business days |
| United States of America* |
30 cents + 2.90% |
0.20% |
30 cents + 3.10% |
2 business days |
| Other | See Stripe | 0.20% |
See Stripe |
*Listed fee is for standard domestic cards only. A higher fee applies to process premium or international cards. Refer to Stripe's pricing page for your region for more details.
For payments accepted using Tap to Pay on iPhone, the "fixed' proportion of the processing fee is lower than the standard rates, being 15c in Australia (i.e. 15c + 1.95%) and 10c in USA (i.e. 10c + 3.10%).
In most cases, when you start processing live payments from your customers with ServiceM8 & Stripe, you won’t receive your first payout until 7–14 days after receiving your first successful payment. Processing subsequent payouts then happens according to your Stripe account’s payout schedule settings, and payout speeds above.
If you'd prefer to pass on the card payment processing fees to your clients some (or all) of the time, please see How to pass on card payment processing fees.