How the Office 365 Integration Works

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Integrating ServiceM8 with your Office 365 account allows you to send emails to your customers with your real email address as the "From" address.

Activate the Office 365 Integration add-on in Settings > ServiceM8 Add-ons

Activate the Office 365 Integration add-on in Settings > ServiceM8 Add-ons

This will start the Connect wizard. Follow the steps to connect your Office 365 account.

Sign in to your Office 365 account

Sign in to your Office 365 account

Authorize ServiceM8 to access your Office 365 account

Authorize ServiceM8 to access your Office 365 account

The Office 365 Integration Add-on is now activated!

The Office 365 Integration Add-on is now activated!

Test it out by sending an email from inside ServiceM8

Test it out by sending an email from inside ServiceM8

The email is delivered from your real email address. You'll also be able to see it in your Outlook/Office365 Sent Items folder.

Please note that ALL email sent from any user in your ServiceM8 account will be delivered from the connected Office 365 account's email address. For this reason, we recommend that you connect your ServiceM8 account to a company-wide email address rather than a staff email address.

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