Use the Booking Reminder Automation to remind your clients of upcoming scheduled bookings. Note that you need to have the Automation add-on enabled first.
Migrating from the old Booking Reminders system
If you had the old Booking Reminders add-on enabled, your chosen settings and templates will automatically be converted to a Booking Reminder Automation when you enable the Automation add-on.
Click the switch to turn on the Booking Reminder Automation. Click Edit to change the settings.
You can choose to send text messages, emails, or both
Choose the delay for each type of message
Configure the templates for your messages
Review the settings for the Booking Reminder Automation
- Reminders will only be sent for jobs with the Booking Reminder badge applied
- Text messages will only be sent between 7M and 7PM. Messages scheduled after 7PM will be delayed to 7AM the next morning.
- Reminders will be sent to the Job contact in the absence of an email or Mobile number for the Job contact the reminder will be sent to the Billing contact.
- The Booking Reminder email will be sent from the staff member who scheduled the job