Available in Australia, PayTo is a new, fast and secure way for clients to transfer you money, which costs far less than card payments!
Customers simply enter their phone number or bank details, verify the payment in their banking app, and the payment goes through, with instant confirmation.
What does it cost to accept PayTo payments?
The cost of accepting PayTo payments through ServiceM8 Pay is on a pay-as-you-go, per-transaction basis.
The PayTo processing fee is 1% + 30c i.e. there is a percentage fee, based on the transaction value (1% of the value) and a fixed fee (30c).
NOTE:
- Surcharging is not supported with PayTo i.e. you cannot pass on the PayTo processing fees to your customers.
- PayTo is a separate payment method to accepting credit & debit card payments with ServiceM8 Pay, which has different processing fees. You can find the processing fees for credit & debit card payments with ServiceM8 Pay here.
How to start taking PayTo payments
The option for your clients to pay via PayTo is only available in Australia, and only available if you've enabled ServiceM8 Pay.
Before you begin using PayTo with ServiceM8 Pay, please review the ServiceM8 Pay Terms & Conditions.
Once you've activated ServiceM8 Pay, to start taking PayTo payments, in your Online Dashboard, go to Account > Settings > Preferences > Invoicing > Card Payments, and enable 'Accept PayTo payments':
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How clients pay with PayTo
Once PayTo is switched on, when you send clients an email or text via ServiceM8 to view their invoice online (i.e. the online invoice link), which includes the option to 'Pay Now' online:
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When they click/tap 'Pay Now', they'll have the alternative to pay with PayTo:
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After selecting 'PayTo', they'll have the option to enter their bank details, or their mobile phone number:
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When they tap 'Confirm and Pay...", they'll be prompted to immediately open their banking app to verify the payment:
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Once they verify the payment, it will be processed, and you'll receive a payment notification in ServiceM8, and the payment will be added to the job:
