Notifications FAQ

Troubleshooting FAQs for SMS, email, and notifications in ServiceM8.

Questions

• Can I adjust the wording of the SMS that gets sent to clients when a technician starts navigating to?

• Why is Branded SMS limited to 11 characters, and can we pay for more?

• Why can’t I see the Two Way SMS add-on?

• When trying to connect to Xero, I get the error message saying “The app has requested access to data?

• How do I fix the “document total must be greater or equal to zero” error?

• Can ServiceM8 send marketing messages or bulk SMS to customers?