General troubleshooting and account FAQs for ServiceM8.Documentation Index
Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
Use this file to discover all available pages before exploring further.
Questions
- Which accounting software packages and countries are supported by the Automated Timesheet Sync Add-o?
- How do we activate the automatic credit card surcharging with the new version of ServiceM8?
- What changes when I move to a lower ServiceM8 plan?
- AMEX American Express card payments not working?
- Is the Asset Management feature compatible with hand tools, cordless drills, jack hammers etc? If I?
- What is the best way to import our contacts to ServiceM8?
- Can I bulk archive uncompleted Tasks without needing to remove or complete them individually?
- If we cancel our ServiceM8 subscription, is there any option for “read only” access to be able to ac?
- Can documents be attached to tasks, leads, or purchase orders?
- Can technicians use ServiceM8 on Android devices?
- How do I edit our timesheets?
- What makes ServiceM8 stand out?
- How do I get started with ServiceM8 for my business?
- Can you input time via a start and end time?
- Does it integrate with payroll tools?
- Are item libraries or product/service catalogues supported for fast quoting?
- How do I manage two businesses in one ServiceM8 account?
- How do I change item account codes in ServiceM8?
- What if we do longer projects, which can take weeks or months - can ServiceM8 work for us?
- How do I change the VAT tax rate in ServiceM8?
- How do we map new items to different income accounts in our accounting software?
- Can ServiceM8 work for quote-first businesses?
- Do you need to integrate ServiceM8 with an accounting package?
- How do I update ABN and bank details in ServiceM8?
- Is it possible to include Assets in a Network Request, so our subcontractors can scan Assets and com?
- Does ServiceM8 connect or integrate with Sage accounting software?
- Does ServiceM8 have a feature to generate and send purchase orders?
- Does ServiceM8 integrate directly with any Point of Sale (POS) solutions?
- Does ServiceM8 track stock levels or offer Inventory Management?
- Is SSO (Single Sign-On) available?
- Can time be exported or integrated with payroll/accounting systems?
- How do we transition our ServiceM8 account over in the event we change our name, branding, merge wit?
- Can we trial the Forms Add-on and some of the forms available to use?
- Which versions of each accounting package software does ServiceM8 work with?
- Which accounting package softwares does ServiceM8 connect with?
- How do I forward calls from my ServiceM8 Phone number to an external answering service or virtual receptionist?
- Can we set our own job numbers per job?
- How does Room Scan work in ServiceM8?
- Will I still need my accounting software if I sign up to ServiceM8?
- Can tasks be marked as non-billable?
- Can customers book jobs online through ServiceM8?
- Can ServiceM8 customise forms to match business workflows?
- Can ServiceM8 generate asset service reports or certificates for customers?
- Can ServiceM8 import a list of existing assets?
- Does ServiceM8 have an Online Dashboard or desktop app?
- Does ServiceM8 offer a free trial, and do I need a credit card?
- Does ServiceM8 support Asset Management?
- How does ServiceM8 pricing work?
- What industries is ServiceM8 best suited to, and what if my industry is not listed?
- What size business is ServiceM8 best suited to, and can it work for more than 20 staff?