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Welcome to ServiceM8! We’re for trade contractors & service businesses — any kind of small business which manages jobs and staff in the field. Our goal is to help you succeed and eliminate administration. With ServiceM8, you’ll cut time on paperwork, get more jobs done, and provide great service — before, during and after every job. Try the below steps, and see how ServiceM8 could work for you.

1. Open a job card

Digital job cards in ServiceM8 mean you can access job and client details, anywhere. Opening a job card in the app

2. Complete a job checklist

Easy checklists of job requirements mean jobs get done right the first time, every time. Completing a job checklist in the app

3. Save a job note

Important notes can be typed or dictated, automatically saved to the job’s Diary, forever. Saving a job note in the app

4. Create a new job card

Save new client & job details anywhere, anytime. New job cards can start off with a status of either ‘Quote’ or ‘Work Order’. Creating a new job card in the app

5. Schedule a job

See how you can schedule jobs to yourself or your team, from anywhere. Scheduling a job to a team member

6. Email & text clients from their job card

Test how you can email & text clients centrally from their job card — it’s all saved in the job Diary. Emailing a client from the job card

7. Add billable items & labour

Add billable items/materials as you go on site. You can even charge labour based on how long you’ve been checked in. Adding billable items and materials

8. Quote & invoice on site

See how you can ‘Check out’ to generate a quote or invoice immediately on site. Checking out to generate an invoice

9. Send a test quote or invoice

Try sending yourself a quote or invoice. You can email and/or SMS quotes & invoices before heading to your next job — not late at night! Quoting fast wins you work & invoicing ASAP keeps cash flowing. Sending an invoice by email

10. Sync invoices to Xero, MYOB or QuickBooks Online

When ready, connect to your accounting package so you can sync invoices and payments, eliminating double entry. See the Getting Started Guide for guidance. Syncing invoices to accounting software

Looks good?

Check out our Getting Started Guide for a step-by-step on how to trial ServiceM8 with some real jobs in your business..
Last modified on February 11, 2026