> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications FAQ

> Troubleshooting FAQs for SMS, email, and notifications in ServiceM8.

Troubleshooting FAQs for SMS, email, and notifications in ServiceM8.

## Questions

* [Can I adjust the wording of the SMS that gets sent to clients when a technician starts navigating to?](/questions/notifications/adjust-wording-sms-gets-sent-clients-technician-starts-navigating)

* [Why is Branded SMS limited to 11 characters, and can we pay for more?](/questions/notifications/branded-sms-limited-11-characters-pay-more)

* [Why can't I see the Two Way SMS add-on?](/questions/notifications/trying-activate-two-way-sms-add-but-s-not-list-add-ons)

* [When trying to connect to Xero, I get the error message saying "The app has requested access to data?](/questions/notifications/trying-connect-xero-get-error-message-saying-app-requested-access-data)

* [How do I fix the "document total must be greater or equal to zero" error?](/questions/notifications/get-error-message-saying-total-document-must-greater-equal-zero)

* [Can ServiceM8 send marketing messages or bulk SMS to customers?](/questions/notifications/can-servicem8-send-marketing-messages-or-bulk-sms-to-customers)