> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Communication

> Browse communication articles for ServiceM8. Covers SMS, email, notes, templates, notifications, and client messaging.

ServiceM8 provides tools for communicating with clients and staff via SMS, email, and in-app notes. These articles cover sending messages, customising templates, and managing notifications.

<Columns cols={2}>
  <Card title="How to use ServiceM8's Two-Way SMS" icon="message" href="/help-center/desktop/basics/how-to-use-servicem8s-two-way-sms" horizontal />

  <Card title="How do I attach photos and files to Emails?" icon="paperclip" href="/help-center/desktop/more-on-the-online-dashboard/how-do-i-attach-photos-and-files-to-emails" horizontal />

  <Card title="How SMS Booking Links work" icon="link" href="/help-center/desktop/more-on-the-online-dashboard/how-sms-booking-links-work" horizontal />

  <Card title="How Two Way Email works" icon="envelope-open-text" href="/help-center/desktop/more-on-the-online-dashboard/how-two-way-email-works" horizontal />

  <Card title="How Tagging & Smart Links Work" icon="tag" href="/help-center/desktop/more-on-the-online-dashboard/how-tagging-smart-links-work" horizontal />

  <Card title="How to Edit Notes" icon="pen" href="/help-center/desktop/more-on-the-online-dashboard/how-to-edit-notes" horizontal />

  <Card title="How to delete notes and other items from the Job Diary" icon="trash" href="/help-center/desktop/more-on-the-online-dashboard/how-to-delete-notes-and-other-items-from-the-job-diary" horizontal />

  <Card title="How to delete notes, photos, and other attachments from the Job Diary" icon="trash-can" href="/help-center/desktop/faq/how-to-delete-notes-photos-and-other-attachments-from-the-job-diary" horizontal />

  <Card title="How can I send a branded video to a client?" icon="video" href="/help-center/desktop/faq/how-can-i-send-a-branded-video-to-a-client" horizontal />

  <Card title="Customising automated confirmation email templates" icon="envelope-circle-check" href="/help-center/advanced-setup/email-sms-templates/customising-automated-confirmation-email-templates" horizontal />

  <Card title="Creating your own email template" icon="file-pen" href="/help-center/advanced-setup/email-sms-templates/creating-your-own-email-template" horizontal />

  <Card title="How to create an SMS Template" icon="comment-dots" href="/help-center/advanced-setup/email-sms-templates/how-to-create-an-sms-template" horizontal />

  <Card title="How to change the default SMS invoicing template?" icon="message-dollar" href="/help-center/advanced-setup/advanced-setup/how-to-change-the-default-sms-invoicing-template" horizontal />

  <Card title="How to change your email signature" icon="signature" href="/help-center/advanced-setup/advanced-setup/how-to-change-your-email-signature" horizontal />

  <Card title="How to activate additional staff notifications" icon="bell" href="/help-center/advanced-setup/advanced-setup/how-to-activate-additional-staff-notifications" horizontal />

  <Card title="Can I adjust the SMS template sent to clients when navigating to the job?" icon="route" href="/help-center/tips-trick-more/more/can-i-adjust-the-sms-template-sent-to-clients-when-navigating-to-the-job" horizontal />

  <Card title="Can I change SMS messages to come from my business name?" icon="building" href="/help-center/tips-trick-more/more/can-i-change-sms-messages-to-come-from-my-business-name-rather-than-servicem8" horizontal />

  <Card title="Australian SMS sender ID registration" icon="id-card" href="/help-center/tips-trick-more/more/australian-sms-sender-id-registration" horizontal />

  <Card title="What kind of Email & SMS can I send through ServiceM8?" icon="paper-plane" href="/help-center/tips-trick-more/more/what-kind-of-email-sms-can-i-send-through-servicem8" horizontal />

  <Card title="How to create an email template informing clients of your data handling practices" icon="shield-halved" href="/help-center/tips-trick-more/more/how-to-create-an-email-template-informing-clients-of-your-data-handling-practices" horizontal />

  <Card title="Notifications troubleshooting FAQ" icon="circle-question" href="/questions/notifications/index" horizontal />
</Columns>

## Related FAQs

* [Why is Branded SMS limited to 11 characters, and can we pay for more?](/questions/notifications/branded-sms-limited-11-characters-pay-more)