> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# My jobs are not syncing to the app immediately, what is wrong?

> Learn about your jobs are not syncing to the app immediately, what is wrong in ServiceM8.

ServiceM8 uses push notifications to tell the ServiceM8 app when to sync changes, when notifications are turned off completely you will notice that jobs will take much longer to sync down to the device. And it's also important that Background App refresh isn't turned off.

**Here's how you can check and enable them:**

## Go to Settings, tap it

<img src="https://mintcdn.com/servicem8/rcD28WPoWw8OpwiB/images/006-810-832-4c9900bb-1bc5-450b-bbc5-b480e10c7b82.png?fit=max&auto=format&n=rcD28WPoWw8OpwiB&q=85&s=a6ce3f708489adfe430ce71c85f7a43e" alt="Go to Settings, tap it" width="344" height="677" data-path="images/006-810-832-4c9900bb-1bc5-450b-bbc5-b480e10c7b82.png" />

## Scroll down until you find ServiceM8 app then tap it

<img src="https://mintcdn.com/servicem8/3wKeMTalh5DBFGjx/images/006-810-835-13493c0c-94b9-40df-9b65-884081cebbc6.png?fit=max&auto=format&n=3wKeMTalh5DBFGjx&q=85&s=2407aedbea3f343334d0ff8c55908431" alt="Scroll down until you find ServiceM8 app then tap it" width="346" height="678" data-path="images/006-810-835-13493c0c-94b9-40df-9b65-884081cebbc6.png" />

## Make sure Background App Refresh is turned on under the ServiceM8 settings

<img src="https://mintcdn.com/servicem8/3wKeMTalh5DBFGjx/images/006-810-839-64cf3329-bfb7-43de-80b1-884a0c49248c.png?fit=max&auto=format&n=3wKeMTalh5DBFGjx&q=85&s=09e2ba1bad8c2db0a065a0acade6b8f0" alt="Make sure Background App Refresh is turned on under the ServiceM8 settings" width="347" height="679" data-path="images/006-810-839-64cf3329-bfb7-43de-80b1-884a0c49248c.png" />

## Then tap Notifications

<img src="https://mintcdn.com/servicem8/3wKeMTalh5DBFGjx/images/006-810-843-2b38419b-c50f-4b7d-a8b7-bd27a9e8a711.png?fit=max&auto=format&n=3wKeMTalh5DBFGjx&q=85&s=d15a7ebc37ec2c3c37590375c54a5bd2" alt="Then tap Notifications" width="347" height="679" data-path="images/006-810-843-2b38419b-c50f-4b7d-a8b7-bd27a9e8a711.png" />

## These Notifications settings will ensure fast syncing of jobs

<img src="https://mintcdn.com/servicem8/3wKeMTalh5DBFGjx/images/006-810-847-61561158-6550-4b99-a5b1-de1a7f6498ac.png?fit=max&auto=format&n=3wKeMTalh5DBFGjx&q=85&s=9bde44a8613889c0c9995646f0f331a1" alt="These Notifications settings will ensure fast syncing of jobs" width="346" height="678" data-path="images/006-810-847-61561158-6550-4b99-a5b1-de1a7f6498ac.png" />

Provided at least one of these settings is set as displayed in the image your device will have improved syncing.

## These settings will have drastically reduced syncing performance when turned off

<img src="https://mintcdn.com/servicem8/3wKeMTalh5DBFGjx/images/006-810-850-237d0f3a-354d-4077-b47f-8faf061575e4.png?fit=max&auto=format&n=3wKeMTalh5DBFGjx&q=85&s=747f11321ef89cebd5c371a3fa01461a" alt="These settings will have drastically reduced syncing performance when turned off" width="737" height="685" data-path="images/006-810-850-237d0f3a-354d-4077-b47f-8faf061575e4.png" />
