> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Resolving Xero invoice synchronization issues
> Learn about resolving Xero invoice synchronization issues in ServiceM8.
If you approve an invoice but it is not synced to Xero, one of two things has likely happened:
* The approved invoice has a value of 0.00, or
* (If you have multiple organizations) The approved invoice may have synced to a different organization within Xero. Check your other organizations for the invoice and skip to [this section](#if-your-approved-invoice-synced-to-the-wrong-organ) if so.
## If your approved invoice has a value of 0.00
An invoice cannot be processed unless it contains line items of some value.
**To add line items:**
1. Go to **Dispatch Board > Jobs**. Open the job that didn't sync.
1. In the *Job Status* field, select **Work Order**.
1. Go to **Quotes & Invoicing**.
1. Click **Add Material/Service**. Enter all missing line items and prices.
1. Once all line items are added, click **Job Details**.
1. In the *Job Status* field, select **Completed**.
1. Click **Save**.
1. Go to **Invoicing > Awaiting Approval**.
2. Select the job and click **Approve**.
Your invoice should now sync to Xero.
## If your approved invoice synced to the wrong organization
You will need to re-integrate service with Xero to the correct organization. See [this help article](/help-center/servicem8-add-ons/xero/how-do-i-connect-servicem8-to-xero) for more information.
**Once your organization is integrated, to sync the invoice to Xero:**
1. Go to **Dispatch Board > Jobs**. Open the job that didn't sync.
1. In the *Job Status* field, select **Work Order**.
1. Click **Save**.
1. In the *Job Status* field, select **Completed**.
1. Click **Save**.
1. Go to **Invoicing > Awaiting Approval**.
2. Select the job and click **Approve**.
Your invoice should now sync to Xero.