> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.
# What is the Simple Online Enquiry booking form?
> Understand what the Simple Online Enquiry booking form is and how it works in ServiceM8.
The Simple Online Enquiry form lets you easily add a form to your website, email signature and social profiles, so your customers can send you a booking or quote request. Requests sent by customers will arrive in the ServiceM8 Inbox. When you convert the inbox message into a Job, all the information entered by the customer is pre-filled into the Job Card so you don't have to re-type or copy/paste anything!
To get started, go to Account > Features & Integrations, and activate the **Simple Online Enquiry** add-on.
## Customers complete the enquiry form
## Addresses are auto-completed
This helps prevent customers providing incomplete or mis-typed addresses.
## Customers can submit photos or documents with their enquiry
Having more information up-front helps you to understand the work that needs to be done in order to give accurate quotes/estimates.
## Enquiries arrive in your ServiceM8 Inbox
## Job details are automatically entered
[
](/images/006-812-409-7ab6c2af-d00c-4e3b-ad12-2ea312dcff54.png)
If the customer provided any photo/document attachments with their enquiry, these will also be added to the job diary.
## Customising the Simple Online Enquiry booking form
You can customize the placeholder text for the "Job Description" field in the online booking form. The default placeholder text is "Enter a description of the work you would like done". If you would like to request specific details from the customer (e.g. "please provide model/serial number" or "please specify your preferred booking time"), this is a great place to ask for them.
To change the text, go to **Settings > Preferences > Quotes & Estimates > Online Booking**.
## Add the Simple Online Enquiry form to your Website or social media profile/s
Please refer to the following help articles:
* [How to Add the Online Booking Form to your Website](/help-center/servicem8-add-ons/services-online-booking/how-to-add-the-online-booking-form-to-your-website)
* [How to Add the Online Booking Form to your Facebook Page](/help-center/servicem8-add-ons/services-online-booking/how-to-add-your-servicem8-online-booking-link-to-your-facebook-page)