> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How the 'Business Hours' allocation shortcut works

> Learn about how the 'Business Hours' allocation shortcut works in ServiceM8.

Allocating jobs to staff to complete during 'Business Hours' is one of the most common uses of the [Job Allocations Add-on](/help-center/servicem8-add-ons/job-allocations/job-allocations-overview-and-setup), which is why there's a dedicated shortcut for this workflow in the Online Dashboard — with a single click, you can drag a job from the jobs list (or job bubble), and drop it onto a staff member as a 'Business Hours' allocation. Here's how:

## Create a 'Business Hours' allocation window

In Settings > Allocation Windows, ensure you have an allocation window which includes the exact words 'Business Hours', and review the window's Start & End Times.

<img src="https://mintcdn.com/servicem8/sTK6j5U9UHCByGFd/images/005-643-356-c3a99d92-472f-4482-a94c-461f9e366beb.png?fit=max&auto=format&n=sTK6j5U9UHCByGFd&q=85&s=db7ec723d5eb3e5b7c6adfeea899ea03" alt="" width="766" height="368" data-path="images/005-643-356-c3a99d92-472f-4482-a94c-461f9e366beb.png" />

## Show allocated jobs in Staff Schedules

In Settings > Preferences > Job Allocations, set 'Show allocated jobs in Staff Schedules' to Yes. This way, these allocated jobs will display alongside fixed-time bookings in the Staff Schedules view of the Dispatch Board.

[<img src="https://mintlify.s3.us-west-1.amazonaws.com/servicem8/images/006-939-415-medium-Screen%20Shot%202023-03-01%20at%2010.04.07%20am.png" alt="" />](/images/006-939-415-Screen%20Shot%202023-03-01%20at%2010.04.07%20am.png)

## Drag-and-drop jobs onto the shortcut box

To allocate jobs to staff in your 'Business Hours' allocation window, simply click and drag a job, hover over the relevant staff row in the Staff Schedules tab, and drop it onto the 'Business Hours' shortcut box.

[<img src="https://mintcdn.com/servicem8/sTK6j5U9UHCByGFd/images/005-643-358-medium-af679f7b-83a2-4e8f-bb0a-b0a60123f5c8.png?fit=max&auto=format&n=sTK6j5U9UHCByGFd&q=85&s=9d0389594413585818ad8810e7819474" alt="" width="855" height="526" data-path="images/005-643-358-medium-af679f7b-83a2-4e8f-bb0a-b0a60123f5c8.png" />](/images/005-643-358-af679f7b-83a2-4e8f-bb0a-b0a60123f5c8.png)

Note:

* These allocated jobs will show on the Staff Schedule, just like fixed-time bookings, giving you the full picture of a tech’s schedule & capacity.
* Allocated jobs automatically stack and shuffle around fixed-time bookings on the Staff Schedule, to keep themselves visible.
* You can drag allocated jobs left and right on the Staff Schedule, to prioritize a staff member’s schedule, which will update the display order in the app.