> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to show check mark in the form

> Learn how to show check mark in the form in ServiceM8.

This lesson will show you how to create a simple check list using a multiple questions with multiple answer that will appear on the generated form. Please note this is for advanced users only, if your not comfortable with Word get in contact with a partner and they will be able to build the form for you.

## Click Forms under Settings menu

[<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-364-medium-d046d51e-0614-4e8d-a403-5a90047e0766.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=d8db049214cc291910d1ce8f5d070eef" alt="Click Forms under Settings menu" width="855" height="240" data-path="images/000-819-364-medium-d046d51e-0614-4e8d-a403-5a90047e0766.png" />](/images/000-819-364-d046d51e-0614-4e8d-a403-5a90047e0766.png)

## Click Add Form

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-358-1e1a4b6c-bc1a-49da-94b1-1174df952a41.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=18a635049e14a6b827a40992c283666d" alt="Click Add Form" width="314" height="53" data-path="images/000-819-358-1e1a4b6c-bc1a-49da-94b1-1174df952a41.png" />

## Enter the form details

[<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-371-medium-23fd517e-2ec3-4317-8af1-0cac999ef45a.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=71de18eb8f47e9149e51a23a2e909846" alt="Enter the form details" width="855" height="153" data-path="images/000-819-371-medium-23fd517e-2ec3-4317-8af1-0cac999ef45a.png" />](/images/000-819-371-23fd517e-2ec3-4317-8af1-0cac999ef45a.png)

## Create form questions and details

[<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-368-medium-73c8f4e2-8c08-4458-8d4a-399825a6df12.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=162a826bab5818125dc4a3b12d37c0a3" alt="Create form questions and details" width="855" height="373" data-path="images/000-819-368-medium-73c8f4e2-8c08-4458-8d4a-399825a6df12.png" />](/images/000-819-368-73c8f4e2-8c08-4458-8d4a-399825a6df12.png)

## Once complete, click Save

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-356-59dca0f2-bdaa-47e3-9f19-8f674f53b73a.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=3781376273fa0a5d503ae58db42c535c" alt="Once complete, click Save" width="346" height="37" data-path="images/000-819-356-59dca0f2-bdaa-47e3-9f19-8f674f53b73a.png" />

## Using MS Word, open the document template that you want to link with the form

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-379-09f5cae1-526e-44f7-b949-ea202bca90f7.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=251e27d19615723d7ff9c2cb732514f7" alt="Using MS Word, open the document template that you want to link with the form" width="94" height="80" data-path="images/000-819-379-09f5cae1-526e-44f7-b949-ea202bca90f7.png" />

## From the check list, select a row with the answer and click Insert > Quick Parts > Field

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-384-2034696d-f777-415b-b5ef-c1cbcbb89f8a.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=675884317594ef6be701f321adfa76a3" alt="From the check list, select a row with the answer and click Insert > Quick Parts > Field" data-og-width="811" width="811" data-og-height="444" height="444" data-path="images/000-819-384-2034696d-f777-415b-b5ef-c1cbcbb89f8a.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-384-2034696d-f777-415b-b5ef-c1cbcbb89f8a.png?w=280&fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=b7aeec26fd09e2df170a9d008955a247 280w, https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-384-2034696d-f777-415b-b5ef-c1cbcbb89f8a.png?w=560&fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=c260272fbf2f1b9dd75bfc955832722a 560w, https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-384-2034696d-f777-415b-b5ef-c1cbcbb89f8a.png?w=840&fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=b54c0d371d81d1821d95772fe1742652 840w, https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-384-2034696d-f777-415b-b5ef-c1cbcbb89f8a.png?w=1100&fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=557dc7895a380b9f14a5795e7deeb454 1100w, https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-384-2034696d-f777-415b-b5ef-c1cbcbb89f8a.png?w=1650&fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=d2045f993f12b4fe5271990bfe9f1441 1650w, https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-384-2034696d-f777-415b-b5ef-c1cbcbb89f8a.png?w=2500&fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=88781de26ce5e29e9f2538f1ff94f13d 2500w" />

## Select MergeField, enter the Field Name and click OK

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-362-50a40b6c-e0c9-4216-bed9-8780e7cbfb36.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=ba1ff372192802ed2bf5a960d04911a6" alt="Select MergeField, enter the Field Name and click OK" width="825" height="446" data-path="images/000-819-362-50a40b6c-e0c9-4216-bed9-8780e7cbfb36.png" />

Please note that the field name used is the combination of the form's template field code and multiple choice's answer.

For instance, the "form\_identify\_hazards" is the form template field code and "High Voltage" is one of the answers.

Use this format when entering the field name, make sure all spaces are replaced with a '\_': form\_(Question Field)\_(Answer name)

## Select the MergeField that you just created

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-366-499af4e2-f014-4137-8b1c-67b44fdd5907.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=6fd0a45be164279e35ada90c41dff829" alt="Select the MergeField that you just created" width="424" height="66" data-path="images/000-819-366-499af4e2-f014-4137-8b1c-67b44fdd5907.png" />

## With the MergeField selected, Press Ctrl + F9 to initiate IF field statement

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-375-a0ea1ea6-239e-4401-8b63-9dfbf2f4d6ac.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=ca6675cc4deca728b94e0df34ed8fae6" alt="With the MergeField selected, Press Ctrl + F9 to initiate IF field statement" width="434" height="58" data-path="images/000-819-375-a0ea1ea6-239e-4401-8b63-9dfbf2f4d6ac.png" />

**Note:** After pressing Ctrl+F9 it will insert a special open and close curly brackets (normal curly brackets will NOT work) then you can start using the IF conditional statement. If you are on **Mac**, simply press Command + Fn + F9 or Command + F9 to enable the IF statement feature.

The **IF field** compares two values and then inserts the text appropriate to the result of the comparison. When using a multi-choice multi answer field, ServiceM8 returns a value of 'Yes' when that corresponding answer is selected. So the IF statement in this case simple is saying, if the field = yes then put a tick.

## Enter the IF statement syntax properly as shown below

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-388-448a66b5-69d0-4145-b492-84ab42247396.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=5bdbc9ac69b3f46eea31d2a774b352ff" alt="Enter the IF statement syntax properly as shown below" width="527" height="53" data-path="images/000-819-388-448a66b5-69d0-4145-b492-84ab42247396.png" />

Follow the same steps to the next questions and answer field codes. When you are finished save the document template and upload it into your ServiceM8 account.

IF statement: \{IF "Form Field"="Yes" "Tick" ""}

**TIP:** To produce a tick or check mark in **Word (Mac version)** simply go to Insert > Symbol Browser, and select Check Marks.

In Mac, click the Keyboard icon on your top menu bar, click Show Emoji & Symbols then in the Search bar type in "check". Or press and hold down Option Key and press V key.

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-392-527c6e75-d72b-4d26-b875-9bf893e67685.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=399b3432afaa1b505a27d12be1b7a9c1" alt="" width="311" height="66" data-path="images/000-819-392-527c6e75-d72b-4d26-b875-9bf893e67685.png" />

If you are on Windows, press and hold ALT key and type 0252 in Numeric keypad. Or please check out this [link](https://support.office.com/en-us/article/Insert-a-check-mark-symbol-09b3d8e6-cd92-423a-9f5e-7f813e7e4b9e).

## That's it! You should be able to show the tick or check mark in the forms' output

<img src="https://mintcdn.com/servicem8/JnGmmc-k5V9vZ-k9/images/000-819-360-aae0bffb-5d88-4b23-80b0-8802d9ff0739.png?fit=max&auto=format&n=JnGmmc-k5V9vZ-k9&q=85&s=118666bceeaf53dfaca116934682a9c8" alt="That's it! You should be able to show the tick or check mark in the forms' output" width="172" height="257" data-path="images/000-819-360-aae0bffb-5d88-4b23-80b0-8802d9ff0739.png" />
