> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to create Forms using an auto-generated template

> Learn how to create Forms using an auto-generated template in ServiceM8.

ServiceM8 supports the ability to auto-generate templates for Forms, making it easy for your business to benefit from this popular Add-on. When the auto-template is used as is, there is no need to work with merge fields in Word to create a form. The auto-generated template is appropriate for basic forms, procedures, and reports. It might look simple, but don't let looks deceive you - it's an incredibly powerful tool to build great processes in the field.

* [Part 1 - Setting up the Form details](#part-1---setting-up-the-form-details)
* [Part 2 - Creating the Form questions](#part-2---creating-the-form-questions)
* [Part 3 - Previewing the Form](#part-3---preview-your-form)
* [Using an auto-generated template as a starting point for further customisation](#using-auto-generated-templates-as-starting-points-)

## Part 1 - Setting up the Form details

1. From the Online Dashboard, go to **Account > Settings**.
2. Click **Forms**.

<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-393-11120157-cdfc-4f26-a7c1-c16abde84779.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=45b005ed44222ddff84bf0ed5a86eede" alt="forms icon" width="135" height="144" data-path="images/008-765-393-11120157-cdfc-4f26-a7c1-c16abde84779.png" />

<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-640-86952b45-5b3b-4c79-8bb9-2e8fe3204655.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=cd348720f7b314ea33fe047b4e64f924" alt="blank" width="538" height="35" data-path="images/008-765-640-86952b45-5b3b-4c79-8bb9-2e8fe3204655.png" />

1. Click **Add Form**.
2. Complete the *Form Details* sections as follows:
   * *Form Name:* Enter the name of the form.
   * *Badge Name:* Enter the name of the badge that will be used on a job whenever this form needs to be completed.
   * *Badge Requirement:* Set the form requirement as mandatory or optional.
   * *Form Template:* Select "**Automatic - Use an auto-generated template to produce the PDF**."

[<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-394-medium-5ca9a9d8-c370-44c6-9a00-4cea6d751cb0.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=969a3f55450b2820d977bb8d3e7bc5a7" alt="completing the form details fields" width="855" height="171" data-path="images/008-765-394-medium-5ca9a9d8-c370-44c6-9a00-4cea6d751cb0.png" />](/images/008-765-394-5ca9a9d8-c370-44c6-9a00-4cea6d751cb0.png)

<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-642-514cffe6-41be-41b0-997d-c38d3c490b6e.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=c9718513635fde37804edab8ebb15c54" alt="blank" width="538" height="35" data-path="images/008-765-642-514cffe6-41be-41b0-997d-c38d3c490b6e.png" />

## Part 2 - Creating the Form questions

You can now create the questions and elements that need to be completed in the Form.

1. Under *Form Questions*, click **New**.
2. Complete the *Question Details*.
   * *Question:* Enter the name or label for the question.
   * *Additional Details:* If you want to include any explanation or detailed instructions, add them here.
   * *Mandatory:* Tick this box if the question must be completed.
   * *Question Type:* Select the appropriate type from the dropdown.
     * **Text:** use for questions that require short open text responses
     * **Text (Multi-Line):** use for questions that require longer open text responses
     * **Number:** use for questions that require an numeric response only
     * **Date:** use to capture an exact date
     * **Multiple Choice:** use for questions that can only have one true answer (such as Yes or No)
     * **Multiple Choice (Multi-Answer):** use for questions that may have more than one true answer ("Select all that apply")
     * **Signature:** use to capture a signature in the field
     * **Photo:** use to include a photo requirement
3. To add another question, click **New**.
4. Continue until you have added all necessary form requirements, then click **Save**.

[<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-644-medium-61a6852b-89e1-46bf-81f2-c4bda77230be.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=bef0fbe2799f6e94f289df505baa8239" alt="setting your form questions" width="855" height="532" data-path="images/008-765-644-medium-61a6852b-89e1-46bf-81f2-c4bda77230be.png" />](/images/008-765-644-61a6852b-89e1-46bf-81f2-c4bda77230be.png)

<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-646-b820afc3-4837-413f-b590-d22df78e3396.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=d3cb392bba76676ffcf785561e2e42e5" alt="blank" width="538" height="35" data-path="images/008-765-646-b820afc3-4837-413f-b590-d22df78e3396.png" />

**TIP:** You can adjust the order of your questions by clicking a question in the *Form Questions* pane, then clicking **Up** or **Down**.

**TIP:** If you want to make a question's presence conditional upon the response to another question, you can use the Skip Question function. See [Using the Skip Question IF condition in the form](/help-center/servicem8-add-ons/forms/using-the-skip-question-if-condition-in-the-form) for more information.

## Part 3 - Previewing the Form

1. From the *Forms* page on the Online Dashboard, find your Form and click **Preview**.
2. Complete the Form as though you were filling it out in the field (this is just a demo, don't worry about your answers) and click **Finish**.

<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-648-dcf77115-8bcb-4f14-8c17-9f38481635a4.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=a994ec0f24808e2bb52692844cda164d" alt="example of form preview wizard" width="556" height="377" data-path="images/008-765-648-dcf77115-8bcb-4f14-8c17-9f38481635a4.png" />

<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-650-0c5d7c1f-829b-442c-90e5-986ecd0199ca.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=c4ca531fb2cc7f11d19e956d7176f383" alt="blank" width="538" height="35" data-path="images/008-765-650-0c5d7c1f-829b-442c-90e5-986ecd0199ca.png" />

1. Click **View Form**. This will let you see how a completed form will appear when saved as a PDF.

[<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-652-medium-4c896020-9ba6-44c0-a655-5a0999ec3138.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=5d994b65e3b4dc2d474bbb95c02dc316" alt="example of how completed form will look" width="855" height="703" data-path="images/008-765-652-medium-4c896020-9ba6-44c0-a655-5a0999ec3138.png" />](/images/008-765-652-4c896020-9ba6-44c0-a655-5a0999ec3138.png)

<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-654-422bf550-fe00-4a56-a197-dc09e800d918.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=cf28b5886a37036c3339a06f4abe537a" alt="blank" width="538" height="35" data-path="images/008-765-654-422bf550-fe00-4a56-a197-dc09e800d918.png" />

## Using an auto-generated template as a starting point for further customisation

For more advanced Form creation, you can create your basic questions with the auto-generated template and then export it as a quick starting point to customise further.

From the Forms page, find your auto-generated Form, click Open Form, then click **Download Auto Template** to generate your template in Word.

See [How to create Form questions and add the fields into a document template](/help-center/servicem8-add-ons/forms/how-to-create-form-questions-and-add-the-fields-into-a-document-template) for more information about working with Forms and document templates in Word.

<img src="https://mintcdn.com/servicem8/4ksulT8k3E1wCWpL/images/008-765-656-5ee90f1d-3654-4667-a28e-5811d9647098.png?fit=max&auto=format&n=4ksulT8k3E1wCWpL&q=85&s=d1f349a8bd6486c776441767849601c5" alt="example of auto-generated template exported to Word" width="812" height="560" data-path="images/008-765-656-5ee90f1d-3654-4667-a28e-5811d9647098.png" />
