> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the Customer Feedback add-on for?

> Understand what the Customer Feedback add-on for is and how it works in ServiceM8.

Collecting customer feedback is one of those tasks that everyone knows is important, but no-one has time or wants to burden customers with a lengthy process. We think this new add-on will let businesses collect great (and not so great) customer feedback directly from email signatures, your website and any other materials you add the smart-link to.

When a customer clicks the feedback link it will take them to a web page where they can give your business a star rating and write a short review.

To start collecting feedback turn on Customer Feedback in addons.

[![](https://s3.amazonaws.com/screensteps_live/images/servicem8/178348/4/rendered/98d40ab8-0d58-446f-ae4a-9903d0523a8a_display.png)](https://s3.amazonaws.com/screensteps_live/images/servicem8/178348/4/rendered/98d40ab8-0d58-446f-ae4a-9903d0523a8a.png)