> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I reverse a payment made on a job?

> Find out how to reverse a payment made on a job in ServiceM8.

This lesson will show you how to reverse a payment made on a job that has moved to paid status

## Go to Invoicing

<img src="https://mintcdn.com/servicem8/cnaokMrTWEvRZ1qs/images/006-811-556-67d641ef-85b7-487c-81e1-272eb3d5b9aa.png?fit=max&auto=format&n=cnaokMrTWEvRZ1qs&q=85&s=23e95dc641d6a675023be9068492dc30" alt="Go to Invoicing" width="135" height="151" data-path="images/006-811-556-67d641ef-85b7-487c-81e1-272eb3d5b9aa.png" />

## Click Paid tab

<img src="https://mintcdn.com/servicem8/cnaokMrTWEvRZ1qs/images/006-811-558-40bdd4b6-187b-428f-be10-e7d40d2a67c7.png?fit=max&auto=format&n=cnaokMrTWEvRZ1qs&q=85&s=a4068d42433ca04ef0c7fc7e6303b855" alt="Click Paid tab" width="846" height="228" data-path="images/006-811-558-40bdd4b6-187b-428f-be10-e7d40d2a67c7.png" />

Double click the job you wish to reverse the payment on

## Change the job status to Work Order, click Save

<img src="https://mintcdn.com/servicem8/cnaokMrTWEvRZ1qs/images/006-811-559-3732ca65-9d0c-4825-83de-5808061e786e.png?fit=max&auto=format&n=cnaokMrTWEvRZ1qs&q=85&s=7e9bf799c69a76e0448f2a8fdc4500c1" alt="Change the job status to Work Order, click Save" width="783" height="479" data-path="images/006-811-559-3732ca65-9d0c-4825-83de-5808061e786e.png" />

## Re-open the job by double clicking it

<img src="https://mintcdn.com/servicem8/cnaokMrTWEvRZ1qs/images/006-811-561-05565340-f4a5-4505-9b2e-6d8e99c55762.png?fit=max&auto=format&n=cnaokMrTWEvRZ1qs&q=85&s=b0e57b924b4a4ba2ff1bbcea419ad3a9" alt="Re-open the job by double clicking it" width="346" height="392" data-path="images/006-811-561-05565340-f4a5-4505-9b2e-6d8e99c55762.png" />

## Change the job status to Completed, click Save

<img src="https://mintcdn.com/servicem8/cnaokMrTWEvRZ1qs/images/006-811-563-fb54f176-c552-452e-b6a3-796364c690c8.png?fit=max&auto=format&n=cnaokMrTWEvRZ1qs&q=85&s=c741542ecbc38cec6cd97d3d3ac20964" alt="Change the job status to Completed, click Save" width="779" height="487" data-path="images/006-811-563-fb54f176-c552-452e-b6a3-796364c690c8.png" />

## Click Invoicing again to refresh the invoicing page

<img src="https://mintcdn.com/servicem8/cnaokMrTWEvRZ1qs/images/006-811-565-e65bb478-d43b-4916-9730-66c450623dc5.png?fit=max&auto=format&n=cnaokMrTWEvRZ1qs&q=85&s=c61f75228e71bb09e6cd9232f20eb0a9" alt="Click Invoicing again to refresh the invoicing page" width="567" height="159" data-path="images/006-811-565-e65bb478-d43b-4916-9730-66c450623dc5.png" />

## Go back to Awaiting Approval

<img src="https://mintcdn.com/servicem8/cnaokMrTWEvRZ1qs/images/006-811-566-70be3251-cc44-4d44-8fa4-21edb454abcb.png?fit=max&auto=format&n=cnaokMrTWEvRZ1qs&q=85&s=8aeb63e1dbe1c6f52c9b1eb8fef9864d" alt="Go back to Awaiting Approval" width="789" height="348" data-path="images/006-811-566-70be3251-cc44-4d44-8fa4-21edb454abcb.png" />

1\. Select and tick the job

2\. Click **Receive Payment**

## To remove any payments made, hover on the amount and click the red icon

<img src="https://mintcdn.com/servicem8/cnaokMrTWEvRZ1qs/images/006-811-568-b57b7e8f-6ee4-4b61-a909-6ea768d3cafd.png?fit=max&auto=format&n=cnaokMrTWEvRZ1qs&q=85&s=d94ab15ade7178ccb4c8badbca15ceb7" alt="To remove any payments made, hover on the amount and click the red icon" width="481" height="482" data-path="images/006-811-568-b57b7e8f-6ee4-4b61-a909-6ea768d3cafd.png" />

## To confirm, click Yes and that's it!

<img src="https://mintcdn.com/servicem8/cnaokMrTWEvRZ1qs/images/006-811-570-a2896087-6e70-4a80-9265-540237213ab9.png?fit=max&auto=format&n=cnaokMrTWEvRZ1qs&q=85&s=f74c3241cb20eeb47dc394a311d381ba" alt="To confirm, click Yes and that's it!" width="481" height="479" data-path="images/006-811-570-a2896087-6e70-4a80-9265-540237213ab9.png" />

The job will now have no payment recorded to it.
