> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to delete notes, photos, and other attachments from the Job Diary

> Learn how to delete notes, photos, and other attachments from the Job Diary in ServiceM8.

The Job Diary is your permanent record of all activity on a job. To avoid unintentional deletions, content cannot be removed from the Job Diary using the ServiceM8 App. However, if you need to remove notes, attachments, photos or videos from a Job Diary, you can do so using the Online Dashboard.

## To open the Job Diary from the Online Dashboard:

1. Go to **Dispatch Board**.

<img src="https://mintcdn.com/servicem8/gFkZTqaBL5s7vRv6/images/004-874-343-7f43aad1-51e5-42d9-8382-c09e738ba4c5.png?fit=max&auto=format&n=gFkZTqaBL5s7vRv6&q=85&s=be7e3e92fb7ad18cdacf10cf85001248" alt="click dispatch board" width="128" height="138" data-path="images/004-874-343-7f43aad1-51e5-42d9-8382-c09e738ba4c5.png" />

1. Find and double-click the relevant job.

<img src="https://mintcdn.com/servicem8/gFkZTqaBL5s7vRv6/images/004-874-346-386b06ba-96c2-4a93-ad2f-67a27096fbc5.png?fit=max&auto=format&n=gFkZTqaBL5s7vRv6&q=85&s=e1476722fca851b572c334f61ac944d4" alt="click a job" width="283" height="428" data-path="images/004-874-346-386b06ba-96c2-4a93-ad2f-67a27096fbc5.png" />

The Job Diary is the right pane of the *Job Details* tab. You can remove [notes](#to-remove-a-note-or-file-attachment), [file attachments](#to-remove-a-note-or-file-attachment), [photos](#to-remove-a-photo-or-video), and [videos](#to-remove-a-photo-or-video) from the Job Diary.

[<img src="https://mintcdn.com/servicem8/gFkZTqaBL5s7vRv6/images/004-874-350-medium-de606bc2-dc4b-4456-a7d6-575724af529b.png?fit=max&auto=format&n=gFkZTqaBL5s7vRv6&q=85&s=a3a76f551fb13ecab651f6ad330ae177" alt="highlight the job diary" width="855" height="594" data-path="images/004-874-350-medium-de606bc2-dc4b-4456-a7d6-575724af529b.png" />](/images/004-874-350-de606bc2-dc4b-4456-a7d6-575724af529b.png)

## To remove a note or file attachment:

1. Hover your mouse over the note or file you want to delete. Click the down arrow that appears.
2. Click **Remove**.

[<img src="https://mintcdn.com/servicem8/gFkZTqaBL5s7vRv6/images/004-874-354-medium-80aec503-a648-4cef-84d7-457c953aeba9.png?fit=max&auto=format&n=gFkZTqaBL5s7vRv6&q=85&s=ab6bf60b369b2d495fbf83f34eec1981" alt="hover and remove" width="855" height="593" data-path="images/004-874-354-medium-80aec503-a648-4cef-84d7-457c953aeba9.png" />](/images/004-874-354-80aec503-a648-4cef-84d7-457c953aeba9.png)

1. Click **Yes** to confirm removal.

<img src="https://mintcdn.com/servicem8/gFkZTqaBL5s7vRv6/images/004-874-358-7b8d4947-fe5c-4635-99d8-580866782447.png?fit=max&auto=format&n=gFkZTqaBL5s7vRv6&q=85&s=9b6a9b79d54033550117dc16d4ce83ea" alt="confirm removal" width="325" height="121" data-path="images/004-874-358-7b8d4947-fe5c-4635-99d8-580866782447.png" />

## To remove a photo or video:

1. Click the photo or video you want to delete.

[<img src="https://mintcdn.com/servicem8/gFkZTqaBL5s7vRv6/images/004-874-362-medium-ae3fc362-dda2-4bc1-aa25-8ccd044407d8.png?fit=max&auto=format&n=gFkZTqaBL5s7vRv6&q=85&s=500b2f0756758a15ea5c8e6010199fd0" alt="click on photo" width="855" height="592" data-path="images/004-874-362-medium-ae3fc362-dda2-4bc1-aa25-8ccd044407d8.png" />](/images/004-874-362-ae3fc362-dda2-4bc1-aa25-8ccd044407d8.png)

1. Click **Actions**.
2. Click **Delete**.

[<img src="https://mintcdn.com/servicem8/gFkZTqaBL5s7vRv6/images/004-874-366-medium-5c249636-6bcc-4d64-b5d8-dbedd404f168.png?fit=max&auto=format&n=gFkZTqaBL5s7vRv6&q=85&s=56a3d490e0712e8f4549ea10dbe339be" alt="actions and delete" width="855" height="558" data-path="images/004-874-366-medium-5c249636-6bcc-4d64-b5d8-dbedd404f168.png" />](/images/004-874-366-5c249636-6bcc-4d64-b5d8-dbedd404f168.png)

1. Click **Yes** to confirm deletion.

<img src="https://mintcdn.com/servicem8/gFkZTqaBL5s7vRv6/images/004-874-370-34c1eb77-7c7d-4151-b3e4-20379d95e46a.png?fit=max&auto=format&n=gFkZTqaBL5s7vRv6&q=85&s=ec281a71d91e7a519e3407c03fa0e7b9" alt="confirm deletion" width="321" height="121" data-path="images/004-874-370-34c1eb77-7c7d-4151-b3e4-20379d95e46a.png" />
