> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I use voice dictation in the ServiceM8 app?

> Find out how to use voice dictation in the ServiceM8 app in ServiceM8.

<iframe src="https://fast.wistia.net/embed/iframe/yl30rzdn9x?web_component=true&seo=false" width="100%" height="400" frameBorder="0" allowFullScreen />

## Speech-to-text in ServiceM8

When entering text in the various free-text fields throughout the ServiceM8 app, a little-known feature of the iOS keyboard is the ability to instead dictate what you want written with your voice. This can be done by tapping the microphone icon on the keyboard of your iPhone or iPad:

[<img src="https://mintcdn.com/servicem8/d9pWgThfAoP_djbj/images/002-603-282-medium-Screen_Shot_2019-07-04_at_1.53.34_pm.png?fit=max&auto=format&n=d9pWgThfAoP_djbj&q=85&s=5d14b78025d31230057bedbb52732150" alt="" width="855" height="831" data-path="images/002-603-282-medium-Screen_Shot_2019-07-04_at_1.53.34_pm.png" />](/images/002-603-282-Screen_Shot_2019-07-04_at_1.53.34_pm.png)

When walking around a site and generally on-the-move, using speech-to-text functionality like this can be a big time-saver when searching or entering information into ServiceM8, such as:

* **Searching** for a client or job in the Search field of the Jobs tab
* Entering a **Job Description**
* Entering **Work Completed** for a job
* Saving a **Job Note** or **Client Note**
* Posting to the **Activity Feed**
* **Texting a client** from their job card
* Creating a new **Task**

To enter text this way in the ServiceM8 app, when the keyboard pops up for text entry, tap the microphone icon then start speaking (keep it slow and clear). When you're done, tap the keyboard icon to stop.

[<img src="https://mintcdn.com/servicem8/d9pWgThfAoP_djbj/images/002-603-287-medium-Screen_Shot_2019-07-04_at_2.09.38_pm.png?fit=max&auto=format&n=d9pWgThfAoP_djbj&q=85&s=19f95eda9fd8c3791b911faae929acdd" alt="" width="855" height="1072" data-path="images/002-603-287-medium-Screen_Shot_2019-07-04_at_2.09.38_pm.png" />](/images/002-603-287-Screen_Shot_2019-07-04_at_2.09.38_pm.png)

Keep in mind that you can also add punctuation and formatting by pronouncing it mid-sentence, where you want it to appear. You can use phrases like:

* "comma" to insert a comma (,)
* "full stop" to insert a full stop/period (.)
* "question mark" to insert a question mark (?)
* "new line" to return down to a new line
* "dash" to insert a dash (-)
* "new paragraph" to return down to a new paragraph
* "cap" to capitalise the first character of the next word

For example, if you want the text to appear as "**Hi Greg, does 4pm work for you?**", you would tap the microphone icon and say "**Hi Greg comma does 4pm work for you question mark**".

TIP: you can use some of the above phrases to help create checklist items for a job when entering a Job Description.

<img src="https://mintcdn.com/servicem8/d9pWgThfAoP_djbj/images/002-603-312-iPhone-X-Silver_-_job_description.png?fit=max&auto=format&n=d9pWgThfAoP_djbj&q=85&s=76f6650325e23bdedbe1206c6242e3ba" alt="" width="585" height="346" data-path="images/002-603-312-iPhone-X-Silver_-_job_description.png" />

For example, to create the above job description and checklist, you would tap the microphone icon and say the following:

Supply and install new kitchen lighting **new line**\
**dash** confirm locations with client **new line**\
**dash** take before photos **new line**\
**dash** disconnect power **new line**\
**dash** install and reconnect

For more tips on how to use speech-to-text dictation with the iOS keyboard in ServiceM8 (and in general), check out [this page](https://support.apple.com/en-au/HT208343).
