> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to reschedule job bookings

> Learn how to reschedule job bookings in ServiceM8.

You may need to change the time, date, duration, or staff member of a job booking. This article reviews the different ways to reschedule job bookings from the:

* [Online Dashboard - Dispatch Board](#rescheduling-job-bookings-from-the-dispatch-board)
* [Online Dashboard - job card](#rescheduling-job-bookings-from-the-job-card-in-the)
* [ServiceM8 mobile app - job card](#rescheduling-job-bookings-from-the-job-card-in-the)
* [ServiceM8 mobile app - Calendar view](#rescheduling-job-bookings-from-the-calendar-view-i)
* [ServiceM8 mobile app - Schedule tab (iPad only)](#rescheduling-job-bookings-using-the-schedule-tab--)

## Rescheduling job bookings from the Dispatch Board

**Note:** This section references the *Staff Schedules* view, but you can reschedule and adjust bookings from the *Calendar* view as well.

**To change a booking time or staff member:**

1. From the Dispatch Board, click **Staff Schedules**. You can display schedules by day, week, 2 weeks, or month.
2. Click and drag the job to the desired new slot on the schedule. (The example below moves the booking from Sam at 2:00 PM to Phil at 4:00 PM on the same day.)

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-168-0e49fced-386d-4275-850b-1804ab70a65b.gif?s=ad4dc5d03110ef59b3848af21dd95b35" alt="rescheduling a booking" width="1390" height="630" data-path="images/005-083-168-0e49fced-386d-4275-850b-1804ab70a65b.gif" />

**To lengthen or shorten the duration of a booking:**

1. Click and drag the booking end to lengthen or shorten the booking as desired.

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-169-886860ee-9440-4c27-a32a-71869432a071.gif?s=f6931b85ff27dd42823b84b5ba3f3f2c" alt="adjusting duration" width="1390" height="630" data-path="images/005-083-169-886860ee-9440-4c27-a32a-71869432a071.gif" />

**TIP:** You can also double-click on a booking from the *Staff Schedules* view (or single-click from the *Calendar* view) to open the *Edit Booking* window. From there, you can edit a booking's duration, date, time, and assigned staff.

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-170-66f65b6b-fffa-4628-9917-f373d02e6a44.png?fit=max&auto=format&n=eXgMcAenn48kEhoZ&q=85&s=3db1f89a117057bc5ed0cfdfff60c636" alt="Edit Booking window" width="453" height="274" data-path="images/005-083-170-66f65b6b-fffa-4628-9917-f373d02e6a44.png" />

## Rescheduling job bookings from the job card in the Online Dashboard

1. From the Jobs list, double-click the job to open the job card.
2. Hover over the appropriate Job Scheduled entry in the job diary and click the arrow.
3. Click **Edit Booking**.

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-172-8941746c-8670-4edf-82d5-954750ed0559.png?fit=max&auto=format&n=eXgMcAenn48kEhoZ&q=85&s=3a06caff3741d29c38574c7080a993c0" alt="open edit booking from job card" width="853" height="397" data-path="images/005-083-172-8941746c-8670-4edf-82d5-954750ed0559.png" />

1. The *Edit Booking* window will open. Adjust the staff member(s), duration, date, and time as needed. Current staff schedules will be displayed on the right to help you find a suitable time.
2. Click **Save Booking**.

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-174-48cc05f2-09c9-48de-9878-fd330ef3c24a.png?fit=max&auto=format&n=eXgMcAenn48kEhoZ&q=85&s=94127fda3bff3813b8283f51ffe3f276" alt="Edit booking window" width="629" height="450" data-path="images/005-083-174-48cc05f2-09c9-48de-9878-fd330ef3c24a.png" />

## Rescheduling job bookings from the job card in the ServiceM8 mobile app

1. From the Jobs view, find the job and tap to open.
2. Scroll down to Bookings and tap the booking you want to edit.
3. Adjust the staff member, duration, date, and time as required.
   * Tap the booking preview to see the new booking against the existing schedule.
4. Tap **Book**.

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-408-782c00b5-fe5d-4fd8-8d30-cc3ce1e9ffff.png?fit=max&auto=format&n=eXgMcAenn48kEhoZ&q=85&s=b2896ea5b14812cc3592c60a36d6da83" alt="rescheduling from the job card" width="723" height="694" data-path="images/005-083-408-782c00b5-fe5d-4fd8-8d30-cc3ce1e9ffff.png" />

## Rescheduling job bookings from the Calendar view in the ServiceM8 mobile app

1. From the Jobs view, tap **My Schedule**.
2. Tap **Calendar**.
3. Find and tap the job you want to reschedule.
4. Tap **Reschedule Job**.

The *Job Booking* page (as shown in the [previous section](#rescheduling-job-bookings-from-the-job-card-in-the)) will open.

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-410-70ea14a9-ddcd-4cf4-bf98-836b75184584.png?fit=max&auto=format&n=eXgMcAenn48kEhoZ&q=85&s=3d82746fd5df62001e5af5b33a0230f5" alt="rescheduling from calendar view" width="729" height="705" data-path="images/005-083-410-70ea14a9-ddcd-4cf4-bf98-836b75184584.png" />

## Rescheduling job bookings using the Schedule tab (iPad only)

The iPad version of the ServiceM8 mobile app offers additional schedule management functionality in a separate Schedule tab.

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-327-80af71da-6ad2-4058-b84a-4b5e13f5c8a2.png?fit=max&auto=format&n=eXgMcAenn48kEhoZ&q=85&s=b2a154ae4c60f7a4e61bb66218d9086d" alt="schedule tab on main menu" width="740" height="62" data-path="images/005-083-327-80af71da-6ad2-4058-b84a-4b5e13f5c8a2.png" />

**To change a booking time or staff member:**

1. Tap and hold booking you would like to change.
2. Drag the job to the desired new slot on the schedule and release.

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-388-d7718609-ab68-4c64-ae2d-8f89cc283ed9.gif?s=628f5dec44a7f29b83831c587eb92f26" alt="rescheduling booking on ipad" width="1200" height="1600" data-path="images/005-083-388-d7718609-ab68-4c64-ae2d-8f89cc283ed9.gif" />

**To lengthen or shorten the duration of a booking:**

1. Tap the booking.
2. Drag the booking end to lengthen or shorten the booking as desired.
3. Tap **Done**.

<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-392-65f51164-1698-4241-9788-92a671bbf768.gif?s=b83ae46aa7b3a4a6ffba73406107f105" alt="adjusting duration on ipad" width="1200" height="1600" data-path="images/005-083-392-65f51164-1698-4241-9788-92a671bbf768.gif" />

**TIP:** You can also tap a job, then the booking to open the *Job Booking* window. From there, you can edit a booking's duration, date, time, and assigned staff.

[<img src="https://mintcdn.com/servicem8/eXgMcAenn48kEhoZ/images/005-083-398-medium-c7b0bb5d-f82f-44a7-aa4e-5c29e4c6ee05.png?fit=max&auto=format&n=eXgMcAenn48kEhoZ&q=85&s=f95e385cd6806d5e15ba588a03a0e02d" alt="opening the Job Booking in iPad" width="855" height="566" data-path="images/005-083-398-medium-c7b0bb5d-f82f-44a7-aa4e-5c29e4c6ee05.png" />](/images/005-083-398-c7b0bb5d-f82f-44a7-aa4e-5c29e4c6ee05.png)
