> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to complete a job and receive payment on the app

> Learn how to complete a job and receive payment on the app in ServiceM8.

<iframe src="https://fast.wistia.net/embed/iframe/yk7zbx56ib?web_component=true&seo=false" width="100%" height="400" frameBorder="0" allowFullScreen />

When you are checked into a job and you complete a work order, the ServiceM8 App makes it easy to accept a client payment while on site.

This article describes how to use the checkout wizard to mark the job status as completed, accept and record the receipt of payment on the spot, then issue a paid invoice to your client.

To follow this quick checkout process:

a) you must be checked into a job, and

b) the job status must be *Work Order*.

(For jobs with the status set as *Quote* or *Completed*, you can use job and billing actions to produce and issue invoices and receive payment on site.)

## To complete the job:

1. Tap **Check Out**.

<img src="https://mintcdn.com/servicem8/QLYmQ1cVmYALLAFG/images/004-847-304-44366bdd-c199-47e4-9cd6-54b03f4074d2.png?fit=max&auto=format&n=QLYmQ1cVmYALLAFG&q=85&s=b06d0818385d5570b52e1fcb62775864" alt="checking out of job" width="342" height="665" data-path="images/004-847-304-44366bdd-c199-47e4-9cd6-54b03f4074d2.png" />

2. Tap **Job Complete**.

<img src="https://mintcdn.com/servicem8/QLYmQ1cVmYALLAFG/images/004-847-314-ffb9b6e8-1e58-40ac-ba8e-8b2db6a3ff27.png?fit=max&auto=format&n=QLYmQ1cVmYALLAFG&q=85&s=06ab18eb7400877d4962fa4021de3c5b" alt="marking job complete" width="342" height="432" data-path="images/004-847-314-ffb9b6e8-1e58-40ac-ba8e-8b2db6a3ff27.png" />

3. If you would like to add any notes to the Job Diary, do so in the provided field. Tap **Share in Activity Feed** if desired. If notes aren't needed, leave it blank.
4. Tap **Next**.

<img src="https://mintcdn.com/servicem8/QLYmQ1cVmYALLAFG/images/004-847-324-94e4b79c-25b8-4469-bde6-9e10df33b03e.png?fit=max&auto=format&n=QLYmQ1cVmYALLAFG&q=85&s=0bce12c47aabd4f9b53f5c295cafd164" alt="adding job notes" width="342" height="685" data-path="images/004-847-324-94e4b79c-25b8-4469-bde6-9e10df33b03e.png" />

You have now checked out of the job and the Billing screen will appear. Instead of tapping **Finish**, you will now collect payment from the client.

## To accept payment from a client:

1. Enter a brief description of the work completed.

2. Check that the amounts billed are accurate.
   * Add any other items or services that are not captured, but that should be billed to the client.

3. Check that **Produce Invoice/Receipt** is toggled on.
   * If you are authorized to do so, tap **Approve Invoice to Xero** to toggle on.

4. Tell the client the balance due, then tap **Add Payment**.

<img src="https://mintcdn.com/servicem8/QLYmQ1cVmYALLAFG/images/004-847-336-c1b44025-d8d4-4139-ac8a-b8e353b674bc.png?fit=max&auto=format&n=QLYmQ1cVmYALLAFG&q=85&s=3f9c181a3efbc3bd6490d610faf5a344" alt="checking the billing details" width="342" height="684" data-path="images/004-847-336-c1b44025-d8d4-4139-ac8a-b8e353b674bc.png" />

4. Ask the client how they would like to pay.
   * If the client chooses to pay *by credit card or by mobile device*, tap **Card**.
     * If the client wants to give you their credit card details, tap **Enter** **Card**. See [this article](/help-center/servicem8-add-ons/stripe/how-to-take-payment-with-stripe-on-the-app) to learn more about accepting card payments with the app.
     * If the client chooses to pay with their mobile device (Apple Pay, Android Pay, Google Pay, or their credit card), tap **Scan & Pay**. See [this article](/help-center/app/basics/how-to-accept-mobile-payments-in-person-using-scan-pay) to learn more about Scan & Pay.
     * If you are using a mobile payment system outside of ServiceM8 (such as an external EFTPOS machine), tap **Record Payment**.
   * If the client chooses to pay via c\_ash, cheque, or EFT\_, tap the appropriate method and receive payment.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/servicem8/images/007-071-107-Screen%20Shot%202023-04-17%20at%202.39.47%20pm.png" alt="" />

5. Once you have received payment, the Billing screen will reappear. Note that the Amount Paid and Balance Due amounts have updated to reflect the payment received.

6. Tap **Finish**.

<img src="https://mintcdn.com/servicem8/QLYmQ1cVmYALLAFG/images/004-847-356-4b4b702b-2e4d-4fc7-a14b-0c8b49f2ff69.png?fit=max&auto=format&n=QLYmQ1cVmYALLAFG&q=85&s=83ff8a02d8b8733e03ad59c5fa7f2159" alt="payment confirmation" width="342" height="512" data-path="images/004-847-356-4b4b702b-2e4d-4fc7-a14b-0c8b49f2ff69.png" />

The paid invoice will generate automatically. You can now send it to your client.

## To send a paid invoice to a client:

1. Tap the **Forward** button on the action bar.
   * To send the invoice via SMS, tap **SMS Invoice**.
   * To send the invoice via email, tap **Email Invoice**.

<img src="https://mintcdn.com/servicem8/QLYmQ1cVmYALLAFG/images/004-847-366-bc126aa2-18f7-4b8b-8f64-48f7805a0799.png?fit=max&auto=format&n=QLYmQ1cVmYALLAFG&q=85&s=5a797bbbc77644df88f1e7d7e0bf3382" alt="forwarding an invoice" width="735" height="708" data-path="images/004-847-366-bc126aa2-18f7-4b8b-8f64-48f7805a0799.png" />

2. The invoice will attach automatically as a PDF. Make any changes required to the SMS or email template, then tap **Send**.

<img src="https://mintcdn.com/servicem8/QLYmQ1cVmYALLAFG/images/004-847-375-fcab8b2c-ae82-4dbe-b0b5-2a18d429c81c.png?fit=max&auto=format&n=QLYmQ1cVmYALLAFG&q=85&s=c941002b4c152770ce83b3e79cc7a076" alt="sending invoice" width="342" height="647" data-path="images/004-847-375-fcab8b2c-ae82-4dbe-b0b5-2a18d429c81c.png" />

You have now marked the job status as completed, accepted and recorded the receipt of payment, and produced and sent a paid invoice to your client - all before you even leave the site!

***

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