> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to accept mobile payments in person using Scan & Pay

> Learn how to accept mobile payments in person using Scan & Pay in ServiceM8.

When you're at a job, selecting Scan & Pay as the payment method lets your clients pay immediately in person on their mobile device, using Apple Pay, Android Pay, Google Pay, or their credit card.

With Scan & Pay, your ServiceM8 app generates a QR code, which your client scans with their mobile device. A screen will then appear on their device prompting them to make a payment. They can also leave feedback and email themselves a copy of the paid invoice - right from their phone or tablet!

This article discusses:

* [How to generate a QR code for a mobile payment](#to-generate-a-qr-code-for-a-mobile-payment)
* [What your client sees when they use Scan & Pay](#what-your-customer-sees-when-using-scan---pay)

*Note that you must have the ServiceM8 Stripe add-on activated for the Scan & Pay feature to work. To learn more about Stripe, go to* [*this article*](/help-center/servicem8-add-ons/stripe/what-is-stripe)*.*

## To generate a QR code for a mobile payment:

1. From your ServiceM8 app, tab **Jobs**.
2. Tap the job you want.

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-015-c3316826-603c-4b10-b60a-041ca8246dfa.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=019d95cfd14ae846cbd9df65a2f0d286" alt="tapping Jobs and selecting a job from the app" width="342" height="588" data-path="images/004-580-015-c3316826-603c-4b10-b60a-041ca8246dfa.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-017-0db962fa-8aa8-49cc-b26d-12442f95862f.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=724495cf6e51be9f463612dfd9c48c52" alt="blank" width="352" height="23" data-path="images/004-580-017-0db962fa-8aa8-49cc-b26d-12442f95862f.png" />

1. Tap **Billing**.

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-019-255a625e-1a29-4619-bd85-88ab5710fbee.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=1e5fd9b4b2c08f92d989301bf6cf5155" alt="selecting Billing on the app" width="342" height="569" data-path="images/004-580-019-255a625e-1a29-4619-bd85-88ab5710fbee.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-021-f2bf4524-43c4-4063-8de0-fe8ba3c31b8d.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=59774f729f3c175bad6479bfbfdf7eda" alt="blank" width="352" height="23" data-path="images/004-580-021-f2bf4524-43c4-4063-8de0-fe8ba3c31b8d.png" />

1. Tap **Amount Paid**.

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-023-4613f9d0-5078-46cb-b699-bf54de288aa1.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=27e1ead706f2135abc1fb3f5b869d75d" alt="tapping amount paid on the app" width="342" height="566" data-path="images/004-580-023-4613f9d0-5078-46cb-b699-bf54de288aa1.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-025-1992ccfb-cdb4-4758-83d1-d11d0b6f5c32.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=86e6564e4b49efb80dfe050ef45fb65f" alt="blank" width="352" height="23" data-path="images/004-580-025-1992ccfb-cdb4-4758-83d1-d11d0b6f5c32.png" />

1. Tap **Scan & Pay**.

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-027-e0e72740-644a-4644-9de0-1ec7eef78988.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=85a9f1c572971bbae1785d3da5d49684" alt="tapping scan & pay on the app" width="342" height="505" data-path="images/004-580-027-e0e72740-644a-4644-9de0-1ec7eef78988.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-029-ff76cf6a-ec57-4230-a19c-dec87434c21c.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=b53771e2c95ef3b0e29becf636fe98fe" alt="blank" width="352" height="23" data-path="images/004-580-029-ff76cf6a-ec57-4230-a19c-dec87434c21c.png" />

1. A QR code will appear. You can now hold your device up for your client to scan the code with the camera on their mobile device.

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-031-3775908c-ace7-4dcf-a05a-ba8f4eebde2f.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=33aa05b014247e811b6c61e2ac6f1280" alt="QR code generated through Scan & Pay" width="342" height="557" data-path="images/004-580-031-3775908c-ace7-4dcf-a05a-ba8f4eebde2f.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-033-6c0958b0-1a88-4997-b919-cff86a5ba431.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=b51663b32ffd23dfa9284ca82785fc57" alt="blank" width="352" height="23" data-path="images/004-580-033-6c0958b0-1a88-4997-b919-cff86a5ba431.png" />

Once your client has paid, the screen with the QR code on your device will close and the payment will automatically be marked as received in ServiceM8.

If you close your screen before your client has paid, you will receive push notifications letting you know the customer is viewing the payment page and again when the payment has been received.

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-582-135-6b837e42-6e58-4fb8-ae19-1eae138aeb45.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=5bc5dcfc6f36611553e1e1b3f6398ed2" alt="push notifications from Scan & Pay" width="342" height="638" data-path="images/004-582-135-6b837e42-6e58-4fb8-ae19-1eae138aeb45.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-582-137-d80e5ee6-e318-4756-85c8-3df66f4652c3.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=4a1e2e04427c6e7e2692008943639eea" alt="blank" width="352" height="23" data-path="images/004-582-137-d80e5ee6-e318-4756-85c8-3df66f4652c3.png" />

## What your client sees when using Scan & Pay

When your client scans the QR code with their camera, their mobile device will give them a prompt to open sm8.link in their browser. The client should tap this prompt.

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-035-f1589ace-8e16-4f56-b8b9-93c9d537b8ef.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=d77aabac3be2cab219677864077f8657" alt="customer prompt from the QR code" width="342" height="585" data-path="images/004-580-035-f1589ace-8e16-4f56-b8b9-93c9d537b8ef.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-037-5702eecc-310e-4ef7-8f2b-55fe278a1ee6.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=842650251f88d6dbe33997ef8167da13" alt="blank" width="352" height="23" data-path="images/004-580-037-5702eecc-310e-4ef7-8f2b-55fe278a1ee6.png" />

The client will see a payment amount and a payment mechanism (Apple Pay, Google Pay, or Android Pay, depending on their mobile device). They can either tap the Pay button or they can enter their credit card details manually. Their mobile payment will process based on their preferences.

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-582-139-af0f703d-2319-4c47-abf4-f4e1f6b58355.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=8cc63692e5085d07d469460036421330" alt="customer payment screen" width="342" height="566" data-path="images/004-582-139-af0f703d-2319-4c47-abf4-f4e1f6b58355.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-041-ff1f9f93-9707-432d-80c0-71537783df5f.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=ec7016952235febd02e479b89e485b14" alt="blank" width="352" height="23" data-path="images/004-580-041-ff1f9f93-9707-432d-80c0-71537783df5f.png" />

Once their payment has been processed, the client will see a Paid message. They will then have the opportunity to leave feedback and view the invoice. If they would like an emailed copy of the paid invoice, they can tap **View Invoice** > **E-mail**.

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-043-a1568446-5ea7-40f8-b9f7-dba6557564b9.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=1875650fb50dbc81a1f8a9a35ac7b263" alt="customer paid screen" width="342" height="266" data-path="images/004-580-043-a1568446-5ea7-40f8-b9f7-dba6557564b9.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-414-aaad737f-f4a7-4641-8e6c-14b1b61bdaf4.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=7f9d0fe5d8274bf4149ce203f2422b8e" alt="customer feedback screen" width="342" height="345" data-path="images/004-580-414-aaad737f-f4a7-4641-8e6c-14b1b61bdaf4.png" />

<img src="https://mintcdn.com/servicem8/OBS0POl74Vob7yge/images/004-580-416-e18a7945-4876-4e34-a951-d175e1dfbdaf.png?fit=max&auto=format&n=OBS0POl74Vob7yge&q=85&s=c13e9f5513c5675b48842b298c13c9ee" alt="customer emails self copy of paid invoice" width="342" height="625" data-path="images/004-580-416-e18a7945-4876-4e34-a951-d175e1dfbdaf.png" />
