> ## Documentation Index > Fetch the complete documentation index at: https://support.servicem8.com/llms.txt > Use this file to discover all available pages before exploring further. # Troubleshooting logos and images in invoice and quote templates > Learn about troubleshooting logos and images in invoice and quote templates in ServiceM8. The following sections respond to frequently asked questions about logos and images in invoice and quote templates. Please click the links to learn more: * [I want to add or change my logo](#uploading-a-new-or-modified-logo-file) * [I added a new logo but my ServiceM8 templates didn't update](#refreshing-a-template-to-include-an-updated-logo) * [I am using a custom template and having issues with an image](#tips-for-working-with-logos-and-images-in-template) ## Adding or changing a logo When you first set up your ServiceM8 account, you had the option of uploading a logo file. You may have chosen not to add a logo at the time, or you may have an updated logo you would like to use now. To upload a new or modified logo file to ServiceM8: 1. From your Online Dashboard, go to **Settings** > **Preferences**. [navigating to Preferences](/images/004-576-092-82c3d135-cb76-47cb-a3de-d4fbccb5ada9.png) blank 1. The *Company Information* section will open. Scroll down to *Company Logo* and click **Select**. uploading a company logo blank 1. Find the updated logo on your computer and click **Open**. 2. On the lower right, click **Save**. Your new logo file is now uploaded. Proceed to the next section to update your built-in ServiceM8 templates with your new logo. ## Refreshing a template to include an updated logo ServiceM8 automatically updated built-in templates if you added a logo when you initially set up your account, but you need to manually refresh your templates if you add or replace a logo after setup. Once you have [uploaded a new logo](#uploading-a-new-or-modified-logo-file), to refresh your templates: 1. From your Online Dashboard, go to **Settings** > **Document Templates**. [navigating to Preferences](/images/004-576-100-5f1e5c3c-a460-4804-8f0c-af852b15b435.png) blank 1. Select the template type you want to refresh (e.g., **Invoice** or **Quote**). You will see your current template with the old logo (or no logo if you hadn't uploaded one yet). 2. Click **Next Template**. current template no logo blank 1. Your current template will appear with your updated logo. Click **Use this template**. current template updated logo blank Your template will now be refreshed to contain your updated logo. Repeat this process for any other templates that need refreshing. ## Tips for working with images in custom or modified templates Certain settings in Word may cause images to disappear in quotes or invoices upon printing or merging. If you are encountering issues with images in a customised or modified template, download and open your current template in Word (see [how to download your template](/help-center/advanced-setup/invoice-quote-templates/how-to-download-an-invoice-or-quote-template) for more information) and check the following: 1. Right-click on the image that is not appearing. Go to **Wrap Text** and ensure that **In Line with Text** is selected. This keeps the image on the text layer instead of the drawing layer, which eliminates many Word-related image errors. If you need to move the image or wrap text around the image, use margins and tables. wrap text image settings in Word blank If your image is too large or is cut off, your first step should be to use your photo editing package to resize the image and replace it in Word. If that doesn't work, or if you don't know how to resize an image, you can use Word to resize as follows: 1. Right-click on the image and go to **Size and Position**. image size and position in Word blank 1. Set the Height and Width under **Scale** to a percentage such as 60%. To prevent distortion, keep the *Lock aspect ratio* and *Relative to original picture size* checkboxes selected. 2. Click **OK**. 3. Check the sizing. You may need to try a couple different percentages until you're happy with the results. adjusting height and width of images in Word blank Once you have made all necessary adjustments to your template, save and upload it back to ServiceM8. (See [How to upload your template](/help-center/advanced-setup/invoice-quote-templates/how-to-upload-a-modified-or-custom-template-to-servicem8) for more information.) Your image issues should be resolved. **If you are still encountering issues with a logo or image:** * If you are working with a custom or modified template, you can ask one of our [ServiceM8 Partners](https://www.servicem8.com/partner-directory) for assistance. * If you are working with a built-in invoice or quote template that you have not modified, you can [submit a request](mailto:support@servicem8.com) for assistance.