> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to create an SMS Template.

> Learn how to create an SMS Template in ServiceM8.

<iframe src="https://fast.wistia.net/embed/iframe/nzcq19dgkc?web_component=true&seo=false" width="100%" height="400" frameBorder="0" allowFullScreen />

In this lesson you will learn how to add your own custom SMS template.

## Click Settings from the Dashboard

<img src="https://mintcdn.com/servicem8/rcD28WPoWw8OpwiB/images/006-810-776-c8fc2403-bbc8-4592-a50a-2087c2b0aeea.png?fit=max&auto=format&n=rcD28WPoWw8OpwiB&q=85&s=8880e4a59ead6bd3cce6be4ea2ba6677" alt="Click Settings from the Dashboard" width="135" height="148" data-path="images/006-810-776-c8fc2403-bbc8-4592-a50a-2087c2b0aeea.png" />

## Click SMS Templates

<img src="https://mintcdn.com/servicem8/rcD28WPoWw8OpwiB/images/006-810-778-7a17b3ae-a8d5-4758-8c6e-163d9f8d9ad3.png?fit=max&auto=format&n=rcD28WPoWw8OpwiB&q=85&s=c620c0b2d4111957490794ae8e55e9ab" alt="Click SMS Templates" width="746" height="359" data-path="images/006-810-778-7a17b3ae-a8d5-4758-8c6e-163d9f8d9ad3.png" />

## Click Add SMS Template

[<img src="https://mintcdn.com/servicem8/rcD28WPoWw8OpwiB/images/006-810-780-medium-9a72e11f-86cf-478e-9158-45a769414991.png?fit=max&auto=format&n=rcD28WPoWw8OpwiB&q=85&s=c35cbdf86ba008aa514bbd65a8e6da86" alt="Click Add SMS Template" width="855" height="209" data-path="images/006-810-780-medium-9a72e11f-86cf-478e-9158-45a769414991.png" />](/images/006-810-780-9a72e11f-86cf-478e-9158-45a769414991.png)

Note: You can click **Edit** button if you wish to modify an existing template.

## Create a new SMS Template

[<img src="https://mintcdn.com/servicem8/rcD28WPoWw8OpwiB/images/006-810-782-medium-2a144507-80da-4522-8900-017cc5977534.png?fit=max&auto=format&n=rcD28WPoWw8OpwiB&q=85&s=d7556f163ec3edf0c2d32cf6a4749779" alt="Create a new SMS Template" width="855" height="488" data-path="images/006-810-782-medium-2a144507-80da-4522-8900-017cc5977534.png" />](/images/006-810-782-2a144507-80da-4522-8900-017cc5977534.png)

1. In the **Template Name** box, enter the name of the new template.
2. Type your message you want in the **Message** box.

## Use the SMS Template Fields

<img src="https://mintcdn.com/servicem8/rcD28WPoWw8OpwiB/images/006-810-784-88050475-b467-4e14-8031-a338e9c28dd6.png?fit=max&auto=format&n=rcD28WPoWw8OpwiB&q=85&s=e1cb6e73ef2609ca4a37d9e756d174e2" alt="Use the SMS Template Fields" width="450" height="454" data-path="images/006-810-784-88050475-b467-4e14-8031-a338e9c28dd6.png" />

You can use the **SMS Template Fields** to automatically fill in the information to your message.

Example: Select Customer's Job Contact First Name to show its field name

1. Click the field that you want to use in the **SMS Template Fields** list box.
2. Type the brackets and field name to insert the field in the **Message** box or simply copy and paste them.

### Message box

<img src="https://mintcdn.com/servicem8/rcD28WPoWw8OpwiB/images/006-810-786-443afbc6-6871-415d-b50d-bf5ff6a4b3d5.png?fit=max&auto=format&n=rcD28WPoWw8OpwiB&q=85&s=bd448df1591b983673eec0182962e8a4" alt="Message box" width="578" height="145" data-path="images/006-810-786-443afbc6-6871-415d-b50d-bf5ff6a4b3d5.png" />

## Click Save Changes

<img src="https://mintcdn.com/servicem8/rcD28WPoWw8OpwiB/images/006-810-788-4d770aef-e936-4cd9-aba5-2655fdb9fc52.png?fit=max&auto=format&n=rcD28WPoWw8OpwiB&q=85&s=671bda27d4a6f8fd862f272633f636b7" alt="Click Save Changes" width="291" height="89" data-path="images/006-810-788-4d770aef-e936-4cd9-aba5-2655fdb9fc52.png" />

Once you are finished, return to the job dispatch board to test your new SMS template.

[Learn more about the kind of SMS you can send through ServiceM8.](/help-center/tips-trick-more/more/what-kind-of-email-sms-can-i-send-through-servicem8)
