> ## Documentation Index
> Fetch the complete documentation index at: https://support.servicem8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to create a custom security role

> Learn how to create a custom security role in ServiceM8.

This lesson will show you how to create a custom security role.

## Click Settings

<img src="https://mintcdn.com/servicem8/98lELHpLz7C_W2DI/images/zendesk-202421574-Settings.png?fit=max&auto=format&n=98lELHpLz7C_W2DI&q=85&s=ac83cbb0cb480078720350324326e716" alt="" width="709" height="319" data-path="images/zendesk-202421574-Settings.png" />

## Click Security Roles

<img src="https://mintcdn.com/servicem8/98lELHpLz7C_W2DI/images/zendesk-202421534-Security_Roles_Ico.png?fit=max&auto=format&n=98lELHpLz7C_W2DI&q=85&s=b4aca86c24d30dddf17c8783e9b76282" alt="" width="116" height="129" data-path="images/zendesk-202421534-Security_Roles_Ico.png" />

## Click Add Security Role

<img src="https://mintcdn.com/servicem8/98lELHpLz7C_W2DI/images/zendesk-202460060-Sec_Roles_Tab.png?fit=max&auto=format&n=98lELHpLz7C_W2DI&q=85&s=6d8d034937cc58f6cad9f2d5350343e8" alt="" width="854" height="93" data-path="images/zendesk-202460060-Sec_Roles_Tab.png" />

## Enter Security Role name and description, click Save Changes once done.

<img src="https://mintcdn.com/servicem8/98lELHpLz7C_W2DI/images/zendesk-202421544-Add_Sec_Roles_Tab.png?fit=max&auto=format&n=98lELHpLz7C_W2DI&q=85&s=5cadcd4b9d4b4a922c682b1239c7bd14" alt="" width="818" height="219" data-path="images/zendesk-202421544-Add_Sec_Roles_Tab.png" />

## Select the new security role you've just created and click Edit.

<img src="https://mintcdn.com/servicem8/98lELHpLz7C_W2DI/images/zendesk-202421554-Edit_Sec_Roles_Tab.png?fit=max&auto=format&n=98lELHpLz7C_W2DI&q=85&s=faca5ed64d83245b6f9e49f970c75fc2" alt="" width="786" height="94" data-path="images/zendesk-202421554-Edit_Sec_Roles_Tab.png" />

## Now go through the menus and customize this role to your requirements.

<img src="https://mintcdn.com/servicem8/98lELHpLz7C_W2DI/images/zendesk-202421564-Mod_Sec_Roles_Tab.png?fit=max&auto=format&n=98lELHpLz7C_W2DI&q=85&s=68bfa9fb032938cb443f5e75a7e30e44" alt="" width="879" height="222" data-path="images/zendesk-202421564-Mod_Sec_Roles_Tab.png" />

## Once finished click Save Changes.

Before these changes take effect you will need to change the security role settings of a staff member.
