In both the ServiceM8 mobile app and online, keywords can be used to automatically create links that allow you to reference Jobs, Staff, Web address, Email addresses and Phone Numbers.
Tagging a Staff Member
To tag a Staff member, type @ followed by the Staff member's first name in a Note or Activity Feed post. When the item is saved, the tagged staff member will be notified, and they can tap the notification to open the Note or Activity Feed post.
In the mobile app, when you are viewing an item where a Staff member has been tagged, you can tap their name to open the Staff Message window.
If you have multiple staff with the same first name, you'll need to use full names instead, with any spaces removed (e.g. "@JohnSmith" to tag John Smith).