Yes, it's possible to add a prefix or suffix to your auto-generated ServiceM8 job numbers e.g. 1234-A.
You may find you need to add a prefix or suffix to your ServiceM8 job numbers if you encounter issues such as duplicate invoice numbers for ServiceM8 invoices synced to your connected accounting package.
- Prefixes can contain letters, numbers, dashes and underscores .
- Suffixes can contain letters, dashes and underscores.
- You can have up to 4 characters total across prefixes and suffixes.
Generally, this tool is not designed for frequent use, and ServiceM8 does not recommend adding a prefix/suffix relating to the year, specific jobs or job types, or specific clients, as they inevitably cause issues.
To set a Prefix or Suffix to your Job Numbers, login to your Online Dashboard and click this link to start the Job Number Prefix/Suffix wizard.