How to create a Knowledge article in the app

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In this lesson you will learn step-by-step ways to create a Knowledge article inside the job card or from the Knowledge screen using the app.

Here's how:

Open a job and tap the Job Action menu "+"

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Slide down and tap Knowledge

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Tap Add Knowledge Article

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Or you can go to More, then tap Knowledge

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To add a Knowledge article, tap "+"

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Tap Add Knowledge Article

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Add a title name, create your content, and add tags

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Tap Add New Tag to create a new one

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Then tap Save

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You've now successfully added a Knowledge article!

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If information in a job is matched to a Knowledge article's tag, then that article will be accessible within the job as shown here:

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