What is the MYOB add-on Connector?

It's tool that allows Servicem8 to establish data communication with MYOB AccountRight desktop versions from 2014 onwards.

If the MYOB Connector is not currently running on your PC, here's how you can turn it on:

Locate the MYOB Add-on connector in the start menu.

Locate the MYOB Add-on connector in the start menu.

Once successful, it will run in the background and the its icon will show in Windows' system tray

Once successful, it will run in the background and the its icon will show in Windows' system tray

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PLEASE NOTE: Support for the MYOB Connector is ending 30 November 2023

Support for the ServiceM8 MYOB Connector is ending 30 November 2023. If you are currently using a desktop version of MYOB, with the ServiceM8 MYOB Connector to maintain your connection between ServiceM8 and MYOB, you will need to switch to storing your MYOB company file online, then switch to an ‘Online’ connection between ServiceM8 and MYOB.

Please action this before 30 November 2023 to keep your ServiceM8 and MYOB accounts connected. 

First, check that both your MYOB version and MYOB subscription support storing your company file online. Enquire with MYOB’s customer support if you need help with this. 

Next, see MYOB’s help centre for guidance on how to put your MYOB company file online.

Before proceeding, please review MYOB’s resources and get in touch with MYOB’s customer support if you have any questions. 

Once your MYOB company file is stored online, you can switch your connection type in ServiceM8. To do so:

  1. Turn off the MYOB Add-on (In your ServiceM8 online dashboard, go to Settings > ServiceM8 Add-ons, click ‘MYOB’ and switch to OFF).
  2. Log out of your ServiceM8 online dashboard, then log back in again.
  3. Turn on the MYOB Add-on, to start the connection process (In your ServiceM8 online dashboard, go to Settings > ServiceM8 Add-ons, click ‘MYOB’, then ‘Connect’).
  4. At the ‘MYOB Link’ step, select ‘Online’, then proceed through the remainder of the connection process.
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