How do I add a new site to a head office?

You can manage multiple sites under a single head office using the Client Sites add-on. This article explains how to add a new site to a head office. Note that the head office location must already be set up as a regular client in ServiceM8.

  • To link an existing client as a site to a head office, see this article.
  • For more information about the Client Sites add-on, see this article.
blank line

To add a new site to a head office:

  1. From the Online Dashboard, click Clients.
click clients
blank line
  1. Browse or search for the head office location. Click Open Client.
blank line
  1. Click Sites.
  2. Click New Site.
add new site
blank line
  1. Add the site name, address, and site contact information. Note that there will only be a site contact, not a billing contact, for the new site, because all billing will be handled through the head office.
  2. Click Save.
save new site information
blank line
  1. The new site is now listed on the head office client card. Click Close.
head office client card
blank line

The Clients list now displays the new site as a client, but with the head office name indicated below the site name.

4 out of 21 found this helpful