How to schedule urgent jobs

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If you have a job which requires immediate attention, it doesn't make sense to schedule it in a calendar. It needs to be allocated to a staff member to complete as soon as possible.

This is where Urgent Jobs are used.

To schedule a job as Urgent, simply drag the job onto the staff member's icon in the Dispatch Board.

To schedule a job as urgent, simply drag the job onto the staff members icon on the dispatch board.

A pop-up will appear, prompting you to provide a brief message to the staff member. This will immediately notify the staff member via their iOS device, including instantly displaying the relevant job on screen.

In addition, the job will also be added to the top of their schedule as an Urgent Job pending completion, and will remain allocated to the staff member until it has been completed.

 

You can also allocate job as urgent using the app as shown below:

 

Open a job

Open a job

Tap Bookings

Tap Bookings

Tap Allocate then enter the details and make sure you set the booking window to Urgent

Tap Allocate then enter the details and make sure you set the booking window to Urgent

Once done tap Book and it will immediately assign to the selected staff member

Once done tap Book and it will immediately assign to your staff member.
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